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- Camera will not power on
- Camera does not register on computer
- Flash does not open
- Unable to see through viewfinder or monitor
- Camera cannot focus
Camera will not power on ¶
Even after installing a fully-charged battery camera will not power on .
Clean battery ¶
Remove the battery and gently wipe the electrical point of contact between the battery and the camera. This should be done with a microfiber cloth or any material that resembles the texture of very soft satin. Don't use any cleaning solutions while wiping. If any residue on the electrical point of contact is not removed, repeat this process with cleaning solution intended for electronic products.
Drained/bad battery ¶
Before anything else, check the expiration date of the battery. Even rechargeable batteries have an expiration. When rechargeable batteries expire they should be disposed of properly. Your city should be able to assist you in properly disposing of batteries. There are also some hardware stores that offer battery disposal services for the general public.
If the camera cannot be turned on or the display does not light up, plug the camera into the AC adapter and let it charge. You might have a dead battery and may have to replace it.
Make sure the battery is neither too hot or too cold. If the battery is extremely hot or cold it will affect the camera's ability to power on. If the inside of the camera is too hot, leave the camera off and let cool down and try again at a later time.
Camera does not register on computer ¶
"When you connect your camera to your computer via Micro-USB, it won't show up on the computer."
Bad Micro-USB port ¶
A different way to address this issue is through forced-air. Since this is an electronic product, avoid letting any form of moisture come into contact with the camera; Moreover, the best way to blow air into this Micro-USB port would be through canned air. Make sure not to hold the can upside down or shake while in use in order to prevent the liquid used to make the compressed air from entering the Micro-USB port You can even use a compressor. You can blow air in the opening through your mouth, but you should use caution when doing so to avoid placing moisture in the Micro-USB port.
Bad Micro-USB cable ¶
Use some of the same techniques described in the "clean battery" section above to clean your Micro-USB cable. Some of the points of contact on the Micro-USB cable can be wiped in a similar fashion. The larger end of the cable (USB end) has smooth points of contact located within the rectangular slot used to connect your cable to a computer, make sure this surface is free from any residue. The smaller (Micro end) should be cleaned with forced air, this should allow the cable to communicate with a computer once connected.
When the above steps do not solve your trouble, trying using a different Micro-USB, now readily available at most department stores, convenient stores, and gas stations.
Flash does not open ¶
No matter what you do, you can't get your flash to open.
Clean hinges ¶
First, check to make sure your camera is not set on "No flash" mode. It is common to forget that the camera is set to not use flash.
If your camera is set to use flash, but the flash still won't pop up or has a delayed pop-up, you may have dirty hinges. This issue is a frequent situation for avid photographers, but it is not out of the ordinary. Remember to use non-metal materials to clean the hinges. Many household items like cotton swabs or toothpicks will suffice.
Make sure the camera is off. After the camera is off, remove any residue that might be blocking the hinge/swivel area of the flash. Press the button to take a picture and see if the flash pops up like normal.
Next, try to take the toothpick or whatever tool you will be using and remove any hardened residue that might be preventing the flash from opening.
Unable to see through viewfinder or monitor ¶
When looking through the viewfinder or monitor nothing is displayed.
Check to make sure the lens cap is not on ¶
If the lens cap is still on, you will not be able to see anything. Simply remove the lens cap.
The camera is not powered on ¶
First, make sure the camera is powered on. If the camera does not power on, make sure the battery has a charge, if not plug it into the AC adapter and let charge. After charging, try turning the camera on again.
Camera has entered standby mode ¶
If the camera has been inactive for a period of time. it may have entered standby mode in order to save power. To take it out of standby mode, press the power switch or the button to take a picture.
The camera is plugged into a computer or television monitor ¶
If the camera is plugged into the computer via a USB cable, you will not be able to view anything through the viewfinder or the monitor. Similarly, if the camera is plugged into a television monitor via HDMI cable, you will not be able to view anything through the viewfinder or monitor.
Camera is connected to wireless network ¶
Disconnect the camera from the wifi network via the options menu.
Camera cannot focus ¶
Image is consistently out of focus or blurry.
Subject is too close ¶
If you are shooting a subject and it is consistently blurry, you may be too close to what you are too close to the image that you are trying to capture. Try shooting using the scene auto selector, close-up scene mode, or the macro close-up focus mode.
Camera is in the incorrect focus setting ¶
If the setting you are using continues to make the image blurry, try another focus setting until the image becomes clear. If you continue to have trouble, consider turning on auto-focus in the setup auto menu. If the focus mode is on E that means that it is in the manual focus mode, to fix this turn the camera off and on again.