Student-Contributed Wiki

Student-Contributed Wiki

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Camera won’t turn on ¶ 

The camera is unresponsive to attempts to turn it on

Depleted Batteries ¶ 

The batteries may be depleted, try replacing them.

Batteries Facing the Wrong Way ¶ 

The batteries may be improperly inserted. Check to make sure the 2 positive and 2 negative batteries are placed in their respective slots.

Battery Compatibility ¶ 

The L840 can use AA size alkaline, lithium, and rechargeable Ni-MH batteries.

Faulty Battery Terminals ¶ 

When replacing the batteries does not do the job, the fault may lie with the battery terminals. Try lightly cleaning the battery terminals with a dry material.

Faulty Memory Card ¶ 

The memory card may be causing the device to have trouble turning on. Try turning the device on again without the memory card inserted, or with the memory card replaced.

LCD Screen is Not Working Properly ¶ 

The screen is unresponsive

Screen not displaying anything ¶ 

Replace batteries (AA batteries)

Turn off the camera and turn it back on

If the flash lamp is on, the flash is charging - wait until it is complete

To replace the LCD screen, check out our LCD Screen replacement guide.

Shutter Won’t Work Properly ¶ 

The camera shutter is stuck or is unresponsive

Debris Obstruction ¶ 

Make sure the lens is clean and nothing obstructs the shutter’s path. Use either microfiber or tissue and cleaner to carefully remove any debris, use compressed air around the lens and shutter area

Shutter Error ¶ 

Try interrupting the shutter by setting the shutter speed as low as possible, then pulling out the batteries while the camera is still taking the photo.

Memory card cannot be read ¶ 

The memory card cannot be accessed

Unapproved Memory Card ¶ 

The following lists the memory cards that have been tested and approved for this camera.

  • SD Memory Card: Panasonic
  • SDHC Memory Card: SanDisk, TOSHIBA, Panasonic, Lexar
  • SDXC Memory Card: SanDisk, TOSHIBA, Panasonic, Lexar

Damaged Memory Card ¶ 

Try using another approved memory card. First you want to turn off the camera, eject the memory card and then insert a new memory card. Make sure the card is inserted in the correct orientation otherwise you will get an error saying "unable to read card" on the LCD screen. Once the new memory card is inserted turn on the camera.

Card Not Correctly Inserted ¶ 

Turn off the camera, eject the memory card, and reinsert until it clicks. Make sure the card is inserted in the correct orientation. There is also a label on the camera showing which way the memory card should be orientated.

Incorrectly Formatted Memory Card ¶ 

Format the memory card using the camera or a computer. Connect the adapter onto the end of your memory card that converts it into the full size SD or MMC card. If you need a adapter simply click this link- . Then insert your card into the card reader and plug in the USB cable into your PC. After several seconds your memory card will be identified and then you want to right click and select "Format". Once you do that a dialog should pop-up and you click "Start". By following these steps you should be able to correctly format your memory card

Note: Make sure to backup any files in the memory card.

Lens cover won’t open ¶ 

Debris stuck around the cover ¶ 

  • Remove any debris that may be stuck in the lens cover. Use compressed air or a blow dryer (set to cold setting) to dislodge any debris.
  • Slip a thin piece of paper between the surface of the lens and its outer ring to dislodge any debris that may be stuck there.
  • Hold camera with lens barrel facing down, and tap the lens barrel to dislodge any debris. Repeat with lens extended and retracted.

Depleted Batteries ¶ 

The batteries may be depleted, try putting in new batteries.

Buttons not Responding ¶ 

Buttons do not respond when pressed, or respond incorrectly

Faulty Buttons ¶ 

To replace the camera buttons, check out our Button replacement guide.


A problem with Setting. When Menu is open, section "Setting" provides only two options. How to open other?

embucr - Reply

When I turn my camera on it shuts off straight away or it just zooms in fully by itself and then it says 'Battery Exhausted' how do I fix this?

Bobby Lashley - Reply

My camera was working fine last night but when I went to plug it into my computer it stopped working. I've plugged it in before with no issues. I changed the batteries thinking maybe the batteries died. But it still wont turn on..

blare_cat - Reply

The quality of the photos are very grainy. Not sure if it's just the camera quality or a setting, it seems like I've tried everything. Would love some help.

Hannah Twomey - Reply

My camera won't turn on. New batteries. It was working the night before. Please help.

rochelle_ratliff - Reply

My Nikon Cool pixels L840 do not recognize my memory card even after I have formatted it. I keep getting a out of memory message after I have taken about 5 photos.


In my nikon l840 camera i am not able to open the photos option to view my pics so please help me

Himanshi Singh - Reply

i have the same problem :(

Alex -

My L840 is not well, I can not access a photo gallery that I took, the buttons as they are not working properly, and the focus is poor even after cleaning the lens. HELP ME PLEASE

Alex - Reply

My camera will not turn on new battery in correct ?


Dave Monaco - Reply

My L840 freezes after I take a photo. No respons from any of the buttons. I have to open the battery door then close it , turn my camera back on, before I can take another photo . Please help me fix this problem.

Tammy Mask - Reply

I had this problem and managed to fix it by going into settings>scene>image mode and lowered the setting then used it and raised it back up after a while. This managed to get rid of the issue.

Icarus Midas -

unable to download photos from L840 to comp (iPhotos). was working great for a few years now this? whats up?

tom harvey - Reply

unable to download photos from L840 to apple iPhotos. comp says photos are in unreadable format. worked for last few years sense new! Whats up?

tom harvey - Reply

My L840 is doing something weird, I can turn it on and when I push the review picture button it doesn’t show anything and none of the buttons will work anymore I have to open the battery compartment in order to get the lens back in for me to put the shutter back on- what should I do?

Jessica Pronovost - Reply

My battery case has a small crack so the batteries keep falling out, because the case doesn't shut fully. How do I repair this?

Nannette Atuahene-Barrie - Reply

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