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MSI GS60 6QE Ghost Pro 4K Troubleshooting

This is a troubleshooting guide MSI GS60 6QE Ghost Pro 4K Identified by model number K1604N0046842.

Computer won't Power Up ¶ 

Faulty Battery ¶ 

One of the most likely causes for your laptop not starting up would be that your battery is failing to hold its charge, at that point you will have to replace your battery. Also another cause is using the higher resolution of the computer. When the computer works with its highest efficiency, the two fans will stay on all the time to cool down the computer, which leads to higher usage of the battery. As a result, you would be connecting the device most of the time to the power adapter, and it leads to faulty battery.

Faulty Power Adapter ¶ 

Another common problem of the laptop not starting up would be the power adapter unable to charge up the battery inside the laptop or being able to provide a constant source of power to the laptop when plugged in, the solution would be to replace your old adapter with a new adapter. A cause for faulty power adapter also would be, if you keep the charger plugged into the wall all the time. If the adapter receives a higher current at any time when the power returns after power outage, the adapter will be damaged or will not work as efficient as it was before.

The Operating System won't boot up ¶ 

Hard drive malfunctions ¶ 

This is can be quite common with standard disk hard drives, this happens typical by wear and tear on the hard drive both physically and in usage. The hard drive contains operating system if the hard drive is unable to function the motherboard can't boot the operating system. The only course of action at that point is to replace the hard drive.

Corrupted CPU ¶ 

One of the most rare events happening would be your laptop's CPU unable to process information leading to the computer not powering up due to it being unable to communicate with the bios inside the motherboard. When a CPU gets corrupted its typically because of intense usage of that unit, the . If that is the case the only solution is to replace the motherboard since the CPU is soldered onto the motherboard and cannot be removed.

Motherboard Malfunction ¶ 

This like the corrupted CPU is another rare event that can also lead to the computer not being able to load the operating system. The motherboard is where all the components of a desktop or laptop interface, the motherboard is programmed with a system called the BIOS. The BIOS allows your PC to load the operating system from the hard drive and manages all the processes from all the components of the computer. The motherboard can stop working due to old age and extensive usage, if the motherboard goes the entire system goes along with it leaving the only option to replace the entire motherboard with a new motherboard.

Frequent crashes, reboots, freezes, or blue screen of death ¶ 

Defective Ram ¶ 

This is the most likely cause for frequent crashes, reboots, freezes, or blue screen of death, RAM controls the short term memory of the computer meaning it allows all of the programs that are running on your computer to function. If the RAM chips are damaged or corrupted then this would interfere with all of your program functions on your computer, the only option would be replace all of your RAM chips.

Computer over-heating ¶ 

CPU fan malfunction ¶ 

The CPU is the hottest part of any computer, it runs millions of processes even when the computer is not in use. The intense processing heats up the component leading to it being cooled by a heat-sink and a fan. The fan can wear out very quickly, leading to the fan needing replacement. Also, the surrounding temperature affects the device temperature. If the surrounding temperature is extreme hot the device will overheat faster. As a result, the fan will stay on all the time, which will cause it to wear out.

Graphics or display malfunctions ¶ 

Graphics card malfunction ¶ 

The Graphics card interfaces with the display and displays the information processed by the computer, whether it be the operating system loading screen or a video game. The graphics card on this laptop is Nvidia 970M, a high end portable gaming graphics card, the card can easily be worn out due to the intense usage of laptop, if graphics card has been worn out the only option is to replace the entire motherboard since the graphics card is built into the motherboard.

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