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Logitech G700s Troubleshooting

Logitech G700s rechargeable gaming mouse with 13 programmable buttons.

Side Button does not Work ¶ 

The 12 programmable buttons on the mouse are inconsistent or unresponsive.

Update to the Latest Driver ¶ 

If all or some buttons do not respond, you might want to try and download the latest driver using this guide Place holder1

Buttons are Missing or Broken ¶ 

If any of the programmable buttons are missing or broken consider [replacing them] Place holder2

Buttons are Stuck in Place ¶ 

Clean the surrounding area of the buttons to clear any dirt or sticky substance that could inhibit the use of the button. For a more complete guide to cleaning your mouse Place holder3.

Mouse Fails to Charge or Turns Off When the Cable is Disconnected ¶ 

Your mouse stays on low battery warning or turns off after the full charge time

Change the Battery ¶ 

Open the bottom plastic battery cover and replace existing battery to a new AA rechargeable battery.

Checking if the Charging Cable Works ¶ 

Use the mouse without the battery installed and if the mouse doesn't turn on then you have a faulty USB charging cable.

Left and Right Mouse Buttons are Unresponsive ¶ 

Clicking the left or right buttons on your mouse does nothing

Check if the Software is Programmed Properly ¶ 

Open up your Logitech gaming application and check that the two click buttons are properly programmed to the left and right click buttons. For instructions on software troubleshooting follow this guide Place holder4.

Check for Debris ¶ 

Take apart of your mouse and dust off the contact points between the outer shell and the click receptors. To take your case apart properly, follow this guide Place holder5.

Replace Left and Right Switches ¶ 

If you’ve exhausted both of the options above, you might want to consider replacing the click receptors themselves. For and in-depth guide on replacing these parts follow this guide Place holder6.

Scroll Wheel not Responding ¶ 

Your scroll wheel does not work

Faulty Scroll Wheel ¶ 

If the scroll wheel is not working, try replacing it with this guide Place holder7.

Wheel is Stuck in Place ¶ 

Try opening the mouse and cleaning out any debris that may be preventing the wheel from turning. Click here for a guide on how to open and clean your mouse Place holder8.

Wheel Moves but does not Respond on Display ¶ 

Wheel may be faulty, or dust could be preventing the sensor from reading the wheel movement. For a in depth instructions on cleaning the inside of your Logitech G700s click here Place holder9.

USB Receiver will not Work or is Missing ¶ 

Your mouse will not connect to the USB receiver or you misplaced the USB receiver.

Mouse is not Charged ¶ 

Ensure that you have fully charge the mouse using the provided USB charging cord, or try using brand new AA batteries.

USB Receiver does not Connect to the Mouse ¶ 

If with a full charge your mouse still does not connect to the USB receiver you might need to re-synchronize the two using this guide Place holder10.

Missing USB Receiver ¶ 

If you misplaced the USB receiver use this guide Place holder11 to learn where to buy and how to replace your missing receiver.


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