Student-Contributed Wiki

Student-Contributed Wiki

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Mouse Randomly Disconnects And Then Reconnects ¶ 

I want to use the G400s but sometimes Windows indicates my mouse has disconnected and then quickly reconnected

Replace The Cable ¶ 

The cable may have loosened within the internals of the mouse. This causes certain motions to pull on the cable resulting in a short disconnect until the cable is no longer under tension, at which point it will reconnect to the computer.

Mouse Sometimes Stops Tracking ¶ 

I want to use the G400s but the cursor stops moving on my computer screen

Dirty Sensor ¶ 

The sensor may be covered with grime. Try gently cleaning it with a micro-fiber cloth.

Mouse Does Not Slide Properly ¶ 

Sometimes my mouse sticks or does not travel smoothly over the surface it is on

Replace the Mouse Feet ¶ 

The pads on the bottom of the mouse have worn down over time.

Sticky Buttons ¶ 

One or more of the buttons on my mouse takes longer than normal to return to its normal position

Dirt/Grime Accumulation On The Side Buttons ¶ 

You will need to disassemble the G400s according the disassembly guide and then remove the dirt under the problematic buttons.

Dirt/Grime Accumulation On The Main Right/Left Mouse Buttons ¶ 

You will need to disassemble the G400s according the disassembly guide and then remove the dirt under the problematic buttons.

USB Is Damaged ¶ 

My USB does not fit in the USB hub or is damaged

USB has dust or other material hindering use ¶ 

If there is dirt or dust in the USB try removing it with a micro-fiber cloth. If that does not work it will need to be replaced according to the G400s Wire Replacement Guide.

USB has physical damage ¶ 

The entire cable will need to be replaced according to the G400s Wire Replacement Guide.

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