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Logitech Extreme 3D Pro Troubleshooting
Made in 2004. This page should help resolve common user issues.
Computer won’t recognize device
When plugging the device into a computer, the joystick is not recognized.
The USB plug may have not seated correctly. Try unplugging the device then re plugging it back in.
The USB slot may have dust or debris inside that requires cleaning or removal. If no debris is visible, with a compressed can of air blow into the plug. If there is debris visible, with the computer off wet a cotton swab with rubbing alcohol and clean and remove debris. Make sure not to connect or start the computer until everything is full dried.
The cable may be internally broken and will require a replacement. Refer to this guide for further explanation on how to change the cable.
Drivers failed to install
If the device has registered on the computer but is unresponsive this may mean the drivers for it failed to installed. Try unplugging and re plugging the device back in. If this still doesn't resolve the issue visit the following website and download the correct drivers.
Joystick registers a hard right or left turn
The device thinks you are holding the joystick turned either left or right.
After extended use the calibration setting may have been altered and need to be reset. To recalibrate the device you will need to unplug the device. While the device is unplugged turn the control in the opposite direction than the computer is recognizing and then plug in the joystick with is still turned. This should be an easy way to alleviate this calibration error.
Joystick losses right and left turn springiness
Joystick fails to recenter after turning left or right
Internal spring comes loose
After heavy use the internal spring may have become dislocated, and needs to be reset. Refer to the guide on how to reset.
Throttle not registering correctly
Throttle position does not reflect in game response.
Throttle position gear shifted
If the the amount of throttle does not make sense to the position of the lever, a gear may have shifted and will need to be re-positioned refer to the guide on how to do this.
Joystick begins squeaking
While using the joystick, it may begin to make noises
If this issue arises disassemble the device according to this guide. Once disassembled with a clean rag wipe all surfaces of the joystick base to clean thoroughly.
If the problem persist after the cleaning, a lubricant may be required to minimize the noise. To lubricate spray the improper contact with a lubricant that does not dissolve plastic. Make sure to not leave excess on the contact or on surrounding parts. Silicon spray is a cheap lubricant solution.
Button doesn't click
Button doesn't register a click.
After heavy use the device buttons may have shifted. Disassemble the device according to the guide and make sure the actual button is seated correctly. Refer to our guide for disassembly assistance.