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Lenovo ThinkPad Yoga 14 Troubleshooting
The Lenovo Thinkpad Yoga 14 is a convertible Ultrabook.
- Device Won't Turn On
- Touchscreen Randomly Doesn't Work
- Randomly Shuts Down
- Buttons Stuck
- Track Pad is not responsive
- Wireless Connectivity Issues
- Miscellaneous Issues
Device Won't Turn On ¶
Yoga 14 is unable to turn on
Charge it ¶
Your laptop may quite simply be out of battery. Plug in the charger and connect it to your laptop. Wait 20 minutes and then try turning it on again.
It Should be Charged and it Still Won't Turn On ¶
As a last resort, you can use the Secret Power Button Code. This may sound crazy, but it's worked for some people!
- Disconnect your laptop from its charger and make sure it is powered off.
- Take out the battery.
- Push the power button 10 times at 1-second intervals.
- Push and hold the power button for 30 seconds.
- Put the battery back in by doing the opposite of #2.
- Push the power button to turn it on again.
Touchscreen Randomly Doesn't Work ¶
The screen is not always responsive to touch, and sometimes it registers touches on its own even when I didn't tap the screen!
The Touchscreen isn't Calibrated ¶
To calibrate the Touchscreen, follow these steps:
- On the Start screen, type touch. Then select Calibrate the Screen for Pen or Touch Input.
- In the Tablet PC Settings window, select the Calibrate button.
- Starting at the upper-left corner, use your finger or a stylus to tap each intersection, which displays two short black lines forming crosshairs.
- Select OK unless you think something went wrong. In that case, select Cancel.
Hardware Issue ¶
There might be an internal problem with the touchscreen and the screen will need to be replaced.
Randomly Shuts Down ¶
Turns off when it has power.
Old Battery ¶
Rechargeable batteries can only last so long before degrading. Try switching out the old battery for a new one by following this guide
It's saying the back cover is open ¶
Look at our Switch Lead Repair guide to see how fix the issue.
Buttons Stuck ¶
The buttons are stuck. Letters keep repeating.
Dirt Build up ¶
Using your keyboard frequently allows dirt, crumbs, and other particle to build up underneath the keyboard.
- Get a small brush, and use it to push the debris out of the keyboard.
- Remove the keys and clean the keypad.
- Use a can of compressed air to remove debris.
Software issue ¶
If cleaning your keyboard does not help or your buttons keep typing letters once you let go of the key, it might be an issue with the software.
- Trying restarting your computer.
- If that does not work, check if you have all your the latest updated for your programs
Track Pad is not responsive ¶
When you use the mouse pad the cursor does not move.
Touchpad Driver issue ¶
The problem is the software for the touch pad. You will need to reset and uninstall the mouse driver. Here is a full guide on how to solve this issue.
Touchpad is defective ¶
Touchpad malfunction is a common issue in this model. To fix this you can follow our guide on How to Replace a Trackpad.
Wireless Connectivity Issues ¶
Device is unable to connect to or detect wireless networks.
Unable to detect wireless networks in range ¶
- Click Start -> Control Panel -> Network and Internet.
- Click Connect To A Network. A list of wireless networks in range should appear.
Network adapters cannot be detected ¶
- Click Start -> Device Manager.
- Locate Network Adapters.
- Right click on all network adapters one by one and select uninstall.
- Once all have been removed, right click and select Scan for Hardware Changes.
- The adapters will be rediscovered and when the drivers are loaded back, the devices will re-appear in Network Connections.
Lenovo Access Connection is blocking you from connecting ¶
- Click Start and go to Control Panel.
- Under the programs tab click Uninstall Programs.
- Look for Thinkvantage Access Connections, right click it and select Uninstall.
An app is causing the problem ¶
- Open the Start Menu and click on the Power button. Then hold down the Shift key and click restart. This will put you in Safe Mode.
- While in Safe Mode try to connect to the network.
- If the Wi-Fi connection works in safe mode, an installed app is most likely causing this issue.
- Uninstall recently downloaded apps one by one and disable your firewall. See if the connection works.