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Lenovo Edge 2-1580 Troubleshooting

Manufactured date: 15/12/15, identified by model number: 80QF. This troubleshooting page will help you diagnose problems with the Lenovo 2-1580.

Device will not power on ¶ 

The device will not respond to any attempt of powering up.

Faulty power adapter ¶ 

Make sure the power adapter is properly connected to the power and to the device. After that, check the battery light. If the light is not on, the adapter might be faulty. Consider changing the power adapter.

Faulty Battery ¶ 

If the power adapter is properly connected and the battery light is on, the device should turn on in the matter of time. If the device will not turn on, the battery is faulty. Consider replacing the battery.

Unresponsive keyboard ¶ 

They keys on your keyboard won't respond.

Keys are Stuck ¶ 

If the keys can't be pressed, there is probably something underneath the key. Check for dirt or crumbs. Try holding your laptop upside down and give it a good shake.

Outdated Drivers ¶ 

The keyboard could stop responding if the laptop has outdated drivers or the keyboard drivers failed for some reason. To fix this, click on the Start menu, and go to Settings. Then click on Devices, following with Device Manager. Right click on keyboard and choose "Uninstall", then restart the laptop. When the computer boots up, Windows should detect and install the proper drivers.

Defective Keyboard ¶ 

Connect an external USB keyboard and check that it works properly. If so, you probably have a defective keyboard. Try replacing it with a new one.

Laptop won't connect to a wireless network ¶ 

The device will fail to connect to a wireless network.

Corrupted Drivers ¶ 

If the laptop won't connect to a wireless network, you could have corrupter drivers. To fix this, go to this link and on the Keyword tab, write "Intel WLAN", choose the driver and download it. Then go to Start menu, Settings, Devices, and Device Manager. Choose Network Adapters and double click on your network adapter. Under the drivers tab, select Update Driver, and select the recently downloaded driver. Install and restart your computer.

Faulty Wireless Network Card ¶ 

If reinstalling the drivers didn't work, you probably have a faulty network card, and would need to replace it.

Screen is completely black ¶ 

There is no image on the screen.

Device is not charged ¶ 

Make sure that the battery indicator light is on. If it is not on, check the Device will not power on Troubleshooting Guide.

Screen output switched ¶ 

Press Fn+F7 to check if the screen output is switched to an external screen.

Faulty screen ¶ 

If the screen still unresponsive, connect an external screen through the HDMI port to check is the screen driver is working. If the external screen will not turn on, either the drive is not working or the screen is faulty. Consider replacing the screen.

Unresponsive audio jack ¶ 

The audio jack fails to output sound.

Faulty Audio Jack ¶ 

Test the audio through the laptop's speakers, then plug in a headphone and test it again. If the audio just fails through the headphones, you probably have a faulty headphone jack or faulty drivers.

Corrupted Drivers ¶ 

If the audio jack is not working, the audio drivers may be corrupt. Search for Lenovo Edge 2 - 1580, then click "Drivers & Software". Click the "Audio" tab and select the audio drivers to download them. Go to Control Panel -> Device Manager -> Sound Controllers. Click on the sound card and click "Update driver". Select the recently download driver, install, then restart the computer.


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