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Lenovo A8-50 Troubleshooting

Midsize tablet released in 2014. Comes in a variety of colors

Tablet won't turn on ¶ 

Tablet displays battery drained indication

Plug power adapter into the wall ¶ 

Plug the cable into the tablet and the wall adapter into the wall. Let it charge for about 20 minutes. Make sure you are using the genuine Lenovo power adapter. Some phone chargers won't provide enough power to the tablet.

Issue with charger and wall adapter ¶ 

Try plugging the cable and wall adapter into another device. if the other device does not turn on, then it is probably a faulty wire that is causing your issue. You may purchase another charger from the Lenovo website.

Reboot the tablet ¶ 

Rebooting the tablet will take it to a point in time where it was working, basically it makes the tablet think it's "brand new." Locate the small pin hole located within the SD card holder. Using a small, but not sharp, pointed tool, depress the pin hole for 5-10 seconds and turn on the tablet.

Faulty battery ¶ 

If your tablet battery is still showing drained, and you've tried everything else, your tablet might have a faulty or broken battery. In this case there isn't a whole lot you can do as a whole besides replacing the battery or buying a new tablet.

Frozen black screen ¶ 

The old "Black Screen of Death" strikes again

Tablet battery is drained ¶ 

If the battery is dead, the screen won't turn on. Plug the cable into the tablet and the wall adapter into the wall. Let it charge for about 20 minutes. Make sure you are using the genuine Lenovo power adapter. Some phone chargers won't provide enough power to the tablet.

Using the wrong charger ¶ 

Make sure you are using the genuine Lenovo power adapter. Some phone chargers won't provide enough power to the tablet. If you are using the genuine charger, try plugging the cable and wall adapter into another device. If the other device does not turn on, then it is probably a faulty wire that is causing your issue.

Reboot the tablet ¶ 

Rebooting the tablet will take it to a point in time where it was working, basically it makes the tablet think it's "brand new." Locate the small pin hole located within the SD card holder. Using a small, but not sharp, pointed tool, depress the pin hole for 5-10 seconds and turn on the tablet.

Faulty battery ¶ 

If your tablet battery is still showing drained, and you've tried everything else, your tablet might have a faulty or broken battery. In this case there isn't a whole lot you can do as a whole besides replacing the battery or buying a new tablet.

Power button is stuck ¶ 

Food, dirt, and grime can all cause the power button to be stuck. Hold the button for 20 seconds and then let go. Wait 30 seconds before attempting to power it up again. If you do eat sticky food, or food in general, wash your hands thoroughly before handling our device.

WiFi connectivity issues ¶ 

I can't get to the internet

Turn WiFi on ¶ 

If the WiFI setting isn't on, then your tablet won't search for a signal. Go into your apps drawer and select settings. Then select WLAN and toggle it on. Tap the correct WiFi network and enter the password if required.

Turn Flight Mode off ¶ 

Flight mode restricts every signal coming into and out of your device including WiFi, Blutooth, and cellular data. Go into your apps drawer and select settings. Then select more, airplane mode, and toggle it off if it is on. Then go into WLAN and toggle it on. Tap the correct WiFi network and enter the password if required.

The correct network ¶ 

If you connect to another network besides your own, your password won't be correct. Make sure you are selecting the correct network and that your password is typed in correctly.

Router issues ¶ 

Make sure all the correct lights are illuminated on the router. Try connecting to the WiFi network with another device, like a laptop computer or friend's phone. If any other devices can connect to and use the wireless network, the problem is most likely specific to your device. Check to see if your device can connect to a WiFi network at another location, like a friend's house or a public network. If it can, the problem is most likely specific to the WiFi network. If your router is pretty old, you might want to think about investing into a newer, faster router.

Reboot the tablet ¶ 

Rebooting the tablet will take it to a point in time where it was working, basically it makes the tablet think it's "brand new." Locate the small pin hole located within the SD card holder. Using a small, but not sharp, pointed tool, depress the pin hole for 5-10 seconds and turn on the tablet.

Unresponsive camera ¶ 

Can't take a picture or a video

Rebooting camera ¶ 

If your storage is full, you won't be able to take and save any pictures or videos. Go into your photos app and delete all the photos. Reset all data in the menu. Check for any incompatible permissions in settings. If yes, uninstall the software and reboot system.

Make sure device is updated ¶ 

Sometimes, an older software can be not supported by a company anymore, causing some features to not work. Update your devices software to the latest version in your settings.

Reboot the tablet ¶ 

Rebooting the tablet will take it to a point in time where it was working, basically it makes the tablet think it's "brand new." Locate the small pin hole located within the SD card holder. Using a small, but not sharp, pointed tool, depress the pin hole for 5-10 seconds and turn on the tablet.

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