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Earphone falls out of the device ¶
Movement of the device causes the earphone to fall out.
Obstruction in the earphone cavity ¶
Clean/wipe the surface between the earphone and the magnet inside the device.
Bad Magnet ¶
If the earphone still will not stay in place, the magnet inside the device may need to be replaced.
Device is not functioning ¶
Frayed or worn out wires causes the device to not function properly.
Break in one of the connecting wires ¶
Strip the material covering the wire off, and use wire splicing techniques to merge the break in the wire segment.
Device is not charging ¶
Battery light is violet or red after device has charged for two hours or more.
"If not able to charge, change the power source of the charger/power cord."
Charger is not working ¶
Inspect the charger for obvious signs of malfunction such as burned or frayed wire.
Charger Port is not working ¶
If the charger seems to be in working order, use a pin or small screwdriver to locate the lead inside the charger port. If it is bent, attempt to bend it back to its normal state.