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LG Rebel Troubleshooting

This troubleshooting page will help you diagnose problems with the LG Rebel.

Touch screen miscalibrated

When screen is touched other areas of the phone respond.

Safe mode is not activated

This will disable applications that can be causing software problems. Turn off your phone and reboot it. When you see the LG log, press and hold the volume down key until you see the home screen. Your home screen displays safe mode in the lower left corner as shown. Uninstall apps that are causing a problem.

Battery Issues

Taking the battery out of the phone will restart the phone as well as it’ll restart the circuits in the phone. Remove back from the phone and remove battery. Leave out of the phone for 30 seconds and then put it back in and turn the phone back on.

Faulty screen

The phone screen may be malfunctioning or faulty, in which case it will need to be replaced. A screen replacement guide can be found here. https://www.youtube.com/watch?v=7kaec-t7...

Battery drains quickly

LG Rebel does not hold charge for a long period of time.

Unnecessary apps are running in the background

There are too many apps are running in the background. Closing these increases battery life. You can do this by tapping the recent apps icon located at the bottom of the phone and to close scroll through the list of apps, hold the app, and swipe left or right.

Uninstall apps one does not use

When one installs apps it automatically takes a toll on your battery. By deleting apps that one does not use much, or insignificant apps, it will help with your battery duration. You can delete the apps by tapping the apps icon at the bottom of the screen. Tap the setting icon by sliding the screen to the left. Slide the screen up for more options and tap apps. Select the downloaded tab and tap the application you wish to delete. Tap uninstall. Press OK.

Auto brightness is on

Phones automatically come with their auto brightness on. Having your brightness in such a high setting will drain your battery. Turn off auto brightness to fix this problem. You can do this by select the menu button at the bottom left corner of your screen. Tap settings. Select display option. Tap on the very top option which is brightness. Disable automatic brightness by unselecting the box.

Phone is being used while charging

When one is charging their phone while using it, the battery will get damaged. Avoid using your phone while it is plugged in. It will make your battery life last longer.

Cannot access mobile data

Phone is having trouble connecting to mobile data or is disconnecting on its own.

Phone needs to be reset

Failure to reset your phone every once in a while can cause malfunctioning. To reset, find power button on right side, hold for about 5 seconds or until phone powers off, then hold power button for another 5 seconds to turn back on.

Mobile data is turned off

Mobile data settings must be on in order for the phone to access mobile data. To turn this back on, first go to settings. Find your mobile data switch. Toggle switch off and back on.

SIM card is malfunctioning

The sim card could be inserted incorrectly or be loosely connected. To fix this, first remove back case. Take out battery and remove sim card from slot. Wait 5 minutes and put SIM card back into slot.

Network settings need to be reset

Network settings could be incorrect or have malfunctioned. To fix this, first go to settings. Tap backup and reset. Tap network setting reset. Tap reset settings at bottom. Enter pin if necessary.

Bluetooth disconnecting unexpectedly

Bluetooth may not function properly. Sound may cut in-and-out, calls may drop, and connection may not be stable.

Phone needs resetting

A soft reset deletes any temporary files that may be causing the issue. Turn your phone off. Remove the battery. After 10 seconds, reinsert the battery. Turn your phone back on.

Device being paired does not support Bluetooth protocols

Refer to the Bluetooth device’s user manual for compatibility.

Bluetooth not enabled on both devices

Bluetooth may be turned off on either the LG Rebel or the other Bluetooth device. Be sure Bluetooth is enabled on both devices.

Bluetooth not in range

The Bluetooth communication range for most devices, including your LG Rebel, is about 30 feet. Be sure your phones are in range.

Device needs to be re-paired

Remove the pairing, restarting your LG Rebel, and then re-pairing the Bluetooth device refreshes and updates your connection.

17 Comments

Hello. I have a problem of exceeded limits. Have this tracphone LGL44VLREBEL. for a year. Have sent onlt 1 picture. No it tells me i have exceeded my limits. Help please. Thank you doreena

Doreena kay fitchhorn - Reply

I have an LGL 158 VL and I dropped it in water. I got it out fast and took the battery out and put it in rice. Light comes on but nothing on screen. Anything I can do?

Kenneth Vaughn - Reply

I have an LG Rebel 4. When someone texts me a pic, and I click to enlarge it switches to a random pic I had previously received or one I had taken myself. Anyone encountered this? How do I fix the issue?

Brian Murphy - Reply

I have a rebel 4 and as I'm typing or looking on Facebook. Gmail what ever. My screen will just turn black….Help

tyates394 - Reply

My lml212vl LG is letting me use head phones during calls but on noooo media

????? None…..ive gone through the settings and can't find anything turned off or muted…..anyone have ANY ideas…..it stinks to not be able to listen to music or watch videos…..i mean I can hear it when head phones are not plugged in but it is just not the same sound quality at all….again any ideas???? Thanks…..philip

Lildrew93142279 - Reply

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