Kodak EasyShare C913 Troubleshooting

The Kodak EasyShare C913 is a 9.5 Megapixel camera with 3x optical zoom, 5x digital zoom, and a 2.4 inch LCD screen

Note: This troubleshooting page covers issues associated with the EasyShare C913 model by Kodak. Any other models are covered in separate troubleshooting pages.

Camera does not turn on after pressing power button.

If the camera is off and will not turn on when pushing the power button, a simple solution may fix the problem. In order to turn on the camera while it is off, press and hold the power button until the camera turns on.

If you notice the batteries have collected some dirt, consider taking out the batteries and placing them back in under the correct pole configuration for each battery. If the batteries are dirty, simply clean them using rubbing alcohol.

Replace the batteries by following our guide.

It's possible that dropping the camera or damaging can ruin the logic board. The logic board may not be working properly anymore and must be replaced, or the camera might have to be sent to Kodak for repair. In case you don't want to risk replacing an important part like the logic board, consider sending the camera to Kodak because installing the logic board incorrectly can ruin the camera.

Camera does not turn off after pressing power button.

Remove the batteries from the battery compartment and insert them back in. Use these instructions to remove the batteries.

Camera turns off as soon as it is turned on.

Remove the batteries from the battery compartment and insert them back in using these instructions.

Sometimes the camera may overheat after prolonged use. Turn the camera off and let it stand for 5 minutes before turning it on again.

It's possible that dropping or damaging the camera ruin the logic board. The logic board may not be working properly anymore and must be replaced, or the camera might have to be sent to Kodak for repair. In case you don't want to risk replacing an important part like the logic board, consider sending the camera to Kodak because installing the logic board incorrectly can ruin the camera.

Camera lens will not open or close.

Remove the batteries from the battery compartment by following this guide.

Sometimes obstructions may restrict the lens from working properly. Consider using something like a Q-tip to clean the edge around of the lens.

The lens might need replacement if it is unrepairable. If this is the case, consider replacing the lens of the camera.

Camera does not flash when needed.

Remove the batteries from the battery compartment and reinsert them using these instructions.

It's possible that capacitor may be damaged or faulty after several uses of the camera. Consider replacing the capacitor in the camera.

LCD screen is damaged/not working properly.

Once the LCD screen cracked or damaged severly, the only solution is to replace the screen. If the LCD screen is cracked on the camera, you'll need to replace it by following this guide.