Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

JBL Xtreme Troubleshooting

This page focuses on diagnosing issues with the JBL Xtreme Bluetooth speaker released in July 2015.

Battery Fails to Charge ¶ 

The device is plugged into a power source, but the battery won’t charge.

Bad Battery ¶ 

Batteries degrade over time. If the power light fails to illuminate and the speaker won't make any noise the battery may be dead. Open the device and replace the battery.

Bad Charging Cable ¶ 

Wear to the power cable may cause it to fail. If the cable exhibits signs of wear and the device fails to charge, try using a new cable to see if the device will charge.

Broken Charging Port ¶ 

Charging port on the device may be broken due to wear. Disassemble the device and replace the charging port.

Bluetooth Connection Doesn’t Work ¶ 

Cannot pair other devices via Bluetooth.

Too Many Devices ¶ 

Another device may be connected to the speaker. Check for nearby devices and unpair them, then try to pair your preferred device again.

Damaged Bluetooth ¶ 

The Bluetooth chip in the device may be damaged. A damaged chip will prevent the device from pairing via Bluetooth. Disassemble the device and replace the Bluetooth chip.

Device Needs To Be Reset ¶ 

While the device is powered on, press and hold the ‘Connect’ and ‘Volume Up’ buttons simultaneously for 5 seconds to factory reset the device.

Audio Issues ¶ 

Vibration in the speaker, intermittent sound, or no sound at all.

Check that the Battery Holds a Charge ¶ 

Check the power light on the device to make sure it's maintaining power. If the device loses power quickly after charging, the battery should be replace.

Adjust Screws Around Speaker ¶ 

If there is a buzzing or rattling sound, disassemble the device and make sure that all screws surrounding the speakers are tightened. Loose screws may contribute to audio buzzing.

Inspect Speaker Wire ¶ 

Disassemble the device and inspect the speaker wires to make sure they are not broken.

Check for Speaker Damage ¶ 

Inspect the speaker for cracks or debris. If the speaker is damaged, disassemble the device and replace the speaker.

No Sound at All ¶ 

If the power light is illuminated, but the speaker makes no sound, disassemble the device and verify that the wire connecting the speaker to the mainboard is intact.

Audio Issues When Using Aux In ¶ 

Garbled sound or no sound at all when using the Auxiliary Input (Aux In) port.

Clean the Aux In Port ¶ 

Locate the port labeled “Aux In” and use compressed air to clean out any dust or dirt that may be trapped in there, then try using the port again.

Check Aux In Connection ¶ 

Make sure that the Aux In cable is seated properly and has a steady connection. If the Aux In connection has persistent issues, it may be damaged. Open the device and replace the connector.

A Button Doesn’t Function ¶ 

Pressing a button has no effect.

Attempt to Unstick the Button ¶ 

The button may be stuck. Turn off the device and lightly press the button for several seconds. Attempt to unstick the button by gently pressing it repeatedly. If the button fails to respond or responds only intermittently, disassemble the device and inspect the rubber membrane and contacts for wear, Replace as necessary.

Clear Any Debris ¶ 

There may be debris blocking the button’s contacts. Disassemble the JBL Xtreme and clear any debris around the buttons, membranes, and contacts.

8 Comments

My speaker Buzz is real hard on the right side when the bass hits . Percussion cone on the outside is probably cracked or damaged how do I repair it and where do I buy a new one

Michael Hubbard - Reply

In fact I already watched the video on how to repair it I just need to buy a new one. My address is 4653 Edwardian Circle apartment 2A Indianapolis Indiana 46254 I really like both my speakers and would love to continue using your product Michael Hubbard.

Michael Hubbard - Reply

Hi! My Jbl xtreme wont turn on without power cord. It only turns on when it plugged in. It flashes the last Fith LED light. If I unplug it, it just dies. Is there any way to fix it? Help me!

Javier - Reply

My JBL Extreme won't stay off it keeps turning back on by itself

Nick Abbruzzese - Reply

Hi! I have a jbl xtreme which suddenly went blank as in the power lights are on but there is no startup noise & no sounds at all while playing any songs. The Bluetooth is connected though & it's even pairing with new devices. So I have disassembled the jbl xtreme & inspected all the wiring & everything seems to be fine. No loose connection or broken wire. Now what should I do. Please help.

Soham Dutta - Reply

Hey my JBL xtreme wont charge past the third dot and blinks on the fourth one and it would be charging overnight

Curtis - Reply

On my jbl extreme when I turn to volume up it tends to cut off for and on

Willie Davis - Reply

Same thing don't know what to do

Edsy*awp CSGO AND MORE -

View Statistics:

Past 24 Hours: 74

Past 7 Days: 549

Past 30 Days: 2,592

All Time: 12,327