Huawei Honor 8 Troubleshooting

This troubleshooting guide will help you identify problems with the Huawei Honor 8.

Huawei Honor 8 Troubleshooting

The Phone Dies Quickly ¶ 

The phone will not respond or show any sign of powering up.

The Battery Is Dead ¶ 

The battery may be completely dead. Use a USB type C cable to charge the phone for a few hours, then attempt to power the phone on again.

The Battery Is Faulty ¶ 

If the phone shows signs of charging but does not power up after at least four hours of charging, then the battery needs replacement. Replace the faulty battery using the Huawei Honor 8 Battery Replacement Guide.

The Phone Won’t Charge ¶ 

The phone screen does not light up or show any sign of charging when plugged into the charger.

The Charging Port Is Dirty ¶ 

If the charger is fully plugged in and the phone does not show signs of charging, then there might be dust in the USB type C port. Use compressed air to force out small dust particles from the charging port.

The Battery Is Faulty ¶ 

If the phone shows signs of charging but does not power up after at least four hours of charging, then the battery needs replacement. Replace the faulty battery using the Huawei Honor 8 Battery Replacement Guide.

The Photos Are Blurry or Have Spots ¶ 

Photos taken by the phone are either blurry regardless of focus or have spots on them.

The Camera Lens Is Dirty ¶ 

If the photos taken by the phone have black spots on them, there might be dirt on the lens. Try gently cleaning the lens with a microfiber cloth. If the spots still remain on the photos, dirt is likely stuck in the lens. Remove the camera using the Huawei Honor 8 Rear Facing Camera Replacement Guide.

The Camera Lens Is Scratched ¶ 

If all photos taken by the phone end up blurry, the camera lens is likely scratched. The camera may need to be replaced, which can be done using the Huawei Honor 8 Rear Facing Camera Replacement Guide.

The Phone Keeps Factory Resetting Itself ¶ 

The phone randomly reverts to factory settings on a regular basis, losing most or all of its data.

The Charging Cable Is Faulty ¶ 

The phone may protect itself by factory resetting if a faulty charger is being used. To fix this issue, simply buy a new USB type C charging cable.

The Motherboard Is Broken ¶ 

If the phone factory resets after receiving physical trauma or other damage, the motherboard may be broken. Replace the motherboard using the Huawei Honor 8 Motherboard Replacement Guide.

The Phone Screen Is Not Responding ¶ 

The phone screen either does not respond to touch or does not light up at all.

The Screen Is Cracked ¶ 

If the screen on your device is cracked and not functioning properly, replace the LCD display using the Huawei Honor 8 LCD Display Replacement Guide.

The LCD Display Has a Component Broken ¶ 

Even without being cracked, the phone’s LCD display may have stopped working due to an internal component breaking or malfunctioning. Replace the LCD display using the Huawei Honor 8 LCD Display Replacement Guide.

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