Device won't turn on ¶ 

No matter what you do, you can't get your PDA to turn on.

Hold down on the power switch ¶ 

Before you take everything apart, try holding the power button a little longer.

Drained/bad battery ¶ 

The next thing you can try is replacing your batteries.

Bad motherboard ¶ 

If nothing else worked, there's probably a problem with the motherboard.

Bad display ¶ 

I think it's on, but I can't see anything...

Hard reset ¶ 

1. Hold down the power button on the front panel of the PDA.

2. Use a paper clip to press the reset button.

3. You will get a message warning that you are about to erase all the data stored on the PDA, do the following:

  • Press the top scroll button on the front panel to complete the hard reset and display the startup screen.
  • Do not press any other buttons during the reset.

4. After performing a hard reset the unit will return to the initial factory state. Extra applications will be deleted and the PDA will be restored to factory settings.

extra help

Cracked/broken display ¶ 

In some cases the display is bad and needs to be replaced.

No memory ¶ 

My PDA won't store anything.

Memory card not connected ¶ 

1. Make sure you have a memory card in the port.

2. If card is present, make sure all connection pins are lined up correctly.

Memory card bad/broken ¶ 

The memory card may be broken and in need of replacement.

Memory card full ¶ 

1. Try deleting unnecessary files to create space for future storage.

2. Replace memory card with a new one.

Device can't connect to PC/won't transfer data ¶ 

"PC doesn't recognize the external device when plugged in."

Check Dock/USB connection ¶ 

1. Make sure the device is securely placed in the dock and that the USB is plugged into the PC.

2. Replace the dock/USB cable.

3. Replace the button pad within the device which also consists of the dock connector.

Buttons not working ¶ 

My keys aren't responding.

Broken button ¶ 

If a button is broken or not working, it might need to be replaced.

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