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HP Slate 7 Extreme 4400US Troubleshooting

Release date April 2013 and the model number F4C58UA#ABA

Content ¶ 

My Tablet Will Not Turn On  ¶ 

You press the power button but the tablet does not turn on.

Possible Underlying Causes

Might Have a Drained or Dead Battery ¶ 

The battery may have no charge. Plug the charger into the tablet and try to power it on. If the tablet does not power on right away, leave it plugged in for a few minutes before trying to power it on again. Note: Be sure the charging cable is properly inserted into the tablet and power source. If still it does not power on, exhaust the rest of these troubleshooting guides before deciding to replace the battery following these instructions:HP Slate 7 Extreme 4400US Battery Replacement.

Possible Defective Battery ¶ 

If after 30 minutes charging the tablet still does not turn on, the battery might be defective and need to be replaced. See the HP Slate 7 Extreme 4400US Battery Replacement for instructions on how to replace the battery.

Charging Cable Might be Defective ¶ 

The charging cable might be defective. Find a different or new micro-USB charger, and use that cable to charge the tablet. Be sure it is properly inserted into the tablet and power source. Note: The micro-USB charging cable for the tablet supplies 2000 mA and a generic micro-USB charging cable supplies 500 – 800 mA. Be sure the cable used will be able to supply enough power to the tablet.

Possibly Bad Power Source ¶ 

The outlet in the wall might not be getting power, so to exhaust all possibilities try charging the tablet using a different wall outlet. If you know your charging cable is not defective, and the wall outlet is getting power, the charging port of the tablet probably is the issue; follow these instructions: HP Slate 7 Extreme 4400US Charging port and Audio Jack Circuit Board Replacement.

My Device is Getting Too Hot ¶ 

When using the device, it overheats and becomes sluggish and/or shuts down.

Possible Underlying Causes

Air Flow Can be Restricted ¶ 

Be sure to have proper airflow to the device. Refrain from using the tablet under blankets or leaving it running under something (clothes, blankets, etc).

Tablet Could Have Too Many Applications Running ¶ 

Too many applications might be running in the background, taking up processing power and Random Access Memory (RAM) causing the tablet to run inefficiently. Doing so runs the risk of overheating, so be sure to close out applications completely when you are done using them.

My Tablet is Running Slow ¶ 

The device runs slow and sluggish when in use.

Possible Underlying Causes

Too Much Memory Could Have Been Used ¶ 

A lack of available disk space will cause performance issues when using the tablet. Be sure to delete unused applications and documents from the tablet by going to the memory settings, a category under device settings.

Possibly Too Much Time Since The Device Was Powered Down ¶ 

When a device is not powered off for quite some time, performance issues start to arise. The quickest way to improve a devices’ speed is by turning it off. Doing so wipes the devices’ Random Access Memory (RAM) freeing up much needed memory space for running applications.

May Have A Virus ¶ 

Getting a security app or program that will check the system for viruses, and be able to kill or fix the said issues.

I am Locked Out of Tablet ¶ 

I have become locked out of my tablet and forgotten my password.

Possible Underlying Causes

Can Unlock With Google Account ¶ 

Try to unlock the device. Once you have failed to unlock it several times, you will be given the option to unlock it via your Google Account. Select the option, and an email will be sent to the email address you have registered your Google Account with. Open your email on another device or computer, and select the “Unlock Device” button directed in the email.

Can Try a Factory Reset ¶ 

Note: This is a last resort, it will delete ALL files on the device.

Power down the device and wait for the screen to go black. Hold the Power and Volume Up buttons simultaneously until a text-only screen prompts you. Use the Volume Up and Down buttons to change the selection on screen, and the Power button to make a selection. Using the Volume buttons, navigate to “Wipe Data/Factory Reset” and press the Power button; press “Yes” to confirm the choice.

My Tablet Does Not Charge ¶ 

The device will not charge when plugged into a power source.

Possible Underlying Causes

Charging Cable Not May Not be Fully Inserted ¶ 

Make sure the charging cable is fully inserted into the charging port of the tablet. Next, make sure the charging cable is fully inserted into a power supply. The battery icon on the screen will show a blinking lightning bolt when charging.

Charging Cable May be Defective ¶ 

The charging cable supplied with the tablet may be faulty or have become damaged with time, so you will need to get a new cable. Be sure the new cable is properly inserted into the tablet and power source. Note: The micro-USB charging cable for the tablet supplies 2000 mA, while a generic micro-USB charging cable supplies 500-800 mA. Be sure to get a charging cable that will supply the correct amount of power to the tablet.

Charging Port is Possibly Broken ¶ 

If you have a charging cable that is known to work, and the tablet still will not charge, the

charging port for the tablet may be defective. To replace the charging port, follow the HP Slate 7 Extreme 4400US Charging port and Audio Jack Circuit Board Replacement for instructions on how to replace the port.

Old Battery Might Not Hold a Charge ¶ 

The tablet stays on while the charging cable connected, but turns off as soon as the

cable is removed. Follow HP Slate 7 Extreme 4400US Battery Replacement to remove the old battery and install the new battery.

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