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HP Pavilion g6-1b79dx Troubleshooting

This is a troubleshooting page for the HP Pavilion g6-1b79dx laptop to help address any issues that you may be having your laptop.

Laptop will not turn on

You cannot get your laptop to turn on.

Laptop is not charged

If the laptop won't turn on, you may have a drained battery. Plug in the charger to the device. It may take up to 30 minutes for your laptop to be charged enough to turn on.

Laptop battery is faulty

If your Laptop's battery is faulty you will need to buy a new battery for your laptop. If this is the case, your battery will need to be replaced.

Laptop will not charge

You plug in the charger and the laptop won't charge.

Charger is not plugged in

Make sure your charger is plugged in to an outlet, and that all other components of the charger are connect properly.

Charger is faulty or broken

Components of the charger may be worn or broken. Check the charger chord, computer connector, and wall plug for visible wear. Buy a new charger if these components seem to be broken.

Battery is faulty

If your Laptop's battery is faulty you will need to buy a new battery for your laptop. If this is the case, your battery will need to be replaced.

Screen is black

No picture is displayed on the screen.

Computer is not on

Try turning on the laptop or performing a hard reset of the device.

Power problems

Try using a different AC power adapter to charge the laptop. You could also try completely removing the battery, as shown in this guide, and running on solely AC power.

Laptop shuts down

Your laptop is on and running when it suddenly turns off.

Laptop ran out of battery

Plug your charger into the laptop to restore power to the device.

Dirty or worn fan

Clean or replace the fan. To reach the laptop fan, use this guide.

Laptop freezes

You are using your laptop, when your screen freezes on one image.

Laptop has overheated

See overheating page below.

Processor is faulty

Check the power supply or check to see if any capacitors are bulging or leaking. Replace them if they are.

RAM is faulty

Replace the RAM using this guide.

Hard drive is faulty

Replace the hard drive using this guide.

Keyboard does not work

The keyboard will not type properly.

Key is jammed

Take the keyboard apart using this guide. Isolate the jam and use compressed air to unjam it. Reassemble the keyboard.

Particles have gotten inside the keyboard

Shake out debris or use compressed air to blow particles. If this doesn't work then you may need to replace the keyboard using this guide.

Laptop is slow

The laptop performs actions very slowly.

Poor wifi connection

Start by reseting your wireless router and modem. If that doesn't work, you may need to contact your wireless provider.

Laptop is overheated

The laptop is very hot to the touch.

==== Laptop overuse ===

If the laptop is used for an extensive period of time or performs many things at once it may get hot - and potentially be damaged. Close large programs and let the laptop sit unused for about 10 minutes.

Faulty fan

Find the fan using this guide and clean or replace it.

Faulty battery

Purchase a new battery to replace your current one. To remove the battery, use this guide.

No sound is coming from the speakers

No sound will come out from your laptop

Volume is low

Press the volume plus key to increase the loudness.

Laptop is muted

Press the mute button to un-mute the laptop.

Sound source volume is low

Many videos and songs that can be played on a laptop have their own volume dial. Check if that dial is low or muted.

Speakers may be broken

Use this guide to locate and replace the speakers.

One Comment

I have HP pavilion g6 and I upgraded it in core i5 with AMD 2gb graphics but when I play game it said please upgrade your driver but when I go to the website to upgrade my driver it say there is no update available. Please help

Naveen Meena - Reply

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