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HP Pavilion g6-1b79dx Troubleshooting

This is a troubleshooting page for the HP Pavilion g6-1b79dx laptop to help address any issues that you may be having your laptop.

Laptop will not turn on ¶ 

You cannot get your laptop to turn on.

Laptop is not charged ¶ 

If the laptop won't turn on, you may have a drained battery. Plug in the charger to the device. It may take up to 30 minutes for your laptop to be charged enough to turn on.

Laptop battery is faulty ¶ 

If your Laptop's battery is faulty you will need to buy a new battery for your laptop. If this is the case, your battery will need to be replaced.

Laptop will not charge ¶ 

You plug in the charger and the laptop won't charge.

Charger is not plugged in ¶ 

Make sure your charger is plugged in to an outlet, and that all other components of the charger are connect properly.

Charger is faulty or broken ¶ 

Components of the charger may be worn or broken. Check the charger chord, computer connector, and wall plug for visible wear. Buy a new charger if these components seem to be broken.

Battery is faulty ¶ 

If your Laptop's battery is faulty you will need to buy a new battery for your laptop. If this is the case, your battery will need to be replaced.

Screen is black ¶ 

No picture is displayed on the screen.

Computer is not on ¶ 

Try turning on the laptop or performing a hard reset of the device.

Power problems ¶ 

Try using a different AC power adapter to charge the laptop. You could also try completely removing the battery, as shown in this guide, and running on solely AC power.

Laptop shuts down ¶ 

Your laptop is on and running when it suddenly turns off.

Laptop ran out of battery ¶ 

Plug your charger into the laptop to restore power to the device.

Dirty or worn fan ¶ 

Clean or replace the fan. To reach the laptop fan, use this guide.

Laptop freezes ¶ 

You are using your laptop, when your screen freezes on one image.

Laptop has overheated ¶ 

See overheating page below.

Processor is faulty ¶ 

Check the power supply or check to see if any capacitors are bulging or leaking. Replace them if they are.

RAM is faulty ¶ 

Replace the RAM using this guide.

Hard drive is faulty ¶ 

Replace the hard drive using this guide.

Keyboard does not work ¶ 

The keyboard will not type properly.

Key is jammed ¶ 

Take the keyboard apart using this guide. Isolate the jam and use compressed air to unjam it. Reassemble the keyboard.

Particles have gotten inside the keyboard ¶ 

Shake out debris or use compressed air to blow particles. If this doesn't work then you may need to replace the keyboard using this guide.

Laptop is slow ¶ 

The laptop performs actions very slowly.

Poor wifi connection ¶ 

Start by reseting your wireless router and modem. If that doesn't work, you may need to contact your wireless provider.

Laptop is overheated ¶ 

The laptop is very hot to the touch.

==== Laptop overuse ===

If the laptop is used for an extensive period of time or performs many things at once it may get hot - and potentially be damaged. Close large programs and let the laptop sit unused for about 10 minutes.

Faulty fan ¶ 

Find the fan using this guide and clean or replace it.

Faulty battery ¶ 

Purchase a new battery to replace your current one. To remove the battery, use this guide.

No sound is coming from the speakers ¶ 

No sound will come out from your laptop

Volume is low ¶ 

Press the volume plus key to increase the loudness.

Laptop is muted ¶ 

Press the mute button to un-mute the laptop.

Sound source volume is low ¶ 

Many videos and songs that can be played on a laptop have their own volume dial. Check if that dial is low or muted.

Speakers may be broken ¶ 

Use this guide to locate and replace the speakers.

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