Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Will Not Print ¶ 

If your device is refusing to print jobs in queue, use the following troubleshooting solutions.

No Connection to Printer ¶ 

Make sure your device is either connected to your network or connected by USB.

Drivers are out of Date ¶ 

It is always good practice to keep drivers updated. Download the most recent drivers here, select the appropriate operating system and version for your computer and download the driver installer. Run the executable and follow the onscreen instructions. Be sure to restart your computer after installing fresh drivers.

Power Cord Connected Insecurely ¶ 

Make sure the power cord is securely plugged into both the outlet and the printer. If it is secure and the problem still persists, follow this guide to replace the power supply in your device.

Display is Unresponsive ¶ 

If the display will not respond to input or appears frozen, check the following problems.

Drivers are out of Date ¶ 

It is always good practice to keep drivers updated. Download the most recent drivers here, select the appropriate operating system and version for your computer and download the driver installer. Run the executable and follow the onscreen instructions. Be sure to restart your computer after installing fresh drivers.

Device Requires Reset ¶ 

Press the power button to turn off the printer. Wait 60 seconds and power the device back on.

Power Cord Connected Unsecurely ¶ 

Make sure the power cord is securely plugged into both the outlet and the printer. If it is secure and the problem still persists, follow this guide to replace the power supply in your device.

Making Loud Noises ¶ 

If your printer sounds louder than normal or is making a clicking or crunching sound, check the following.

Printer is Jammed ¶ 

See if any pieces of paper are stuck in the feed tray. If there is paper stuck in the tray, turn the printer off and remove the jam.

Broken Internal Pieces ¶ 

If there are any broken or rattling parts, see this guide on replacing the paper tray and check for any loose pieces in the printer.

Will Not Turn On ¶ 

If your printer will not power on, or is completely unresponsive check the following potential problems.

Printer is Not Plugged In ¶ 

Plug the printer into a standard wall outlet, then press the power button on the front of the printer.

Outlet is Bad ¶ 

The outlet that the printer is plugged into is not working. Plug the printer into a different outlet. If the printer is plugged into a power strip, try plugging directly into a grounded wall socket. Press the power button on the front of the printer once you have ensured an electrical connection.

Power Cord is Bad ¶ 

Check the power cord for sharp bends and exposed wire. Replace the power cord if any signs of damage are present.

Power Supply is Broken ¶ 

Replace the power supply on the printer. Follow this guide to see how to replace the power supply.

Print Quality is Poor ¶ 

If print jobs are not coming out as expected, is blurry, or contains vertical stripes, check the following symptoms for potential problems.

Printer is Out of Ink ¶ 

Replace the ink cartridges for your printer. To see this done, visit this guide.

Ink cartridges are inncorrect ¶ 

Replace the ink cartridges with hp approved ink cartridges. To see how to replace the ink cartridges, visit this guide.

Print head is dirty ¶ 

Go into the menu on the printer and select clean print head.

One Comment

I think to solve the solution i should update driver of these printer download on the link below

'''HP Officejet 4630 Driver'''

Soft Public - Reply

View Statistics:

Past 24 Hours: 6

Past 7 Days: 57

Past 30 Days: 209

All Time: 1,433