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HP Mini 110-3735dx Troubleshooting

Released September 2011, identified by model number 110-3735dx

Computer won't turn on ¶ 

The HP Mini 110-3735dx will not boot.

Computer is in sleep mode ¶ 

If the indicator light, located on the power switch, is blinking white, your HP Mini 110-3735dx is in sleep mode. Try sliding the power switch or pressing any button on the keyboard or touchpad. This should wake the HP Mini 110-3735dx up, and you’ll see the screen turn on. If the screen doesn’t turn on, and your indicator light is still blinking, you will need to slide and hold the power switch for 5 seconds to turn your HP Mini 110-3735dx completely off. Then slide it briefly again to turn the your HP Mini 110-3735dx back on.

Screen is disabled ¶ 

If the indicator light, located on the power switch, is lit solid white, your HP Mini 110-3735dx is on. If the screen is not on, try pressing the "F4" key on your keyboard. This will enable your screen again.

Battery is not charged ¶ 

If the HP Mini 110-3735dx is not turning on when you slide the power switch, the battery might not be charged. Plug the power adapter into both an outlet and your HP Mini 110-3735dx. Then slide the power switch again.

Faulty Power Adapter ¶ 

Check if the power adapter is plugged into both your HP Mini 110-3735dx and a working outlet. If your computer is not turning on when you slide the power switch and the power adapter is plugged in, the adapter is most likely faulty. You may need to purchase a replacement power adapter.

Screen is broken ¶ 

If the indicator light, located on the power switch, is lit solid white, your HP Mini 110-3735dx is on. If the screen still doesn't light up, then there is a problem with the screen. To replace the screen, follow this guide.

Keys on Keyboard not working ¶ 

The keys on your keyboard won't respond or appear to be broken.

Stuck Keys ¶ 

If you cannot press the key down, its may be stuck in place. To fix this, remove the key, and clean any dirt you find. To remove the key, it’s suggested to use a key remover. However, you can use anything thin enough to fit under the key as long as you're careful not to damage the key. There may be something under the key and not on the keyboard, so make sure to check both. Once you've cleaned the key, place the key onto its correct position and then push down until you hear it click in place.

Dirty Keyboard ¶ 

If the keyboard becomes too dirty, keys may no longer work properly. Clean your keyboard by removing the keys that seem not to work and removing any dirt that is there. Make sure to check both under the keys and on the keyboard. Once you've cleaned the key, place the key onto its correct position and then push down until you hear it click in place.

Broken Keyboard ¶ 

If all the keys on the keyboard are not working, then you will need to replace the keyboard. Replace the keyboard with this guide.

Missing Keys ¶ 

If a key is missing from your keyboard, you can replace them. Once you have a replacement key, just place the key on the correct position and press down until you hear a click. A key that is not made for this keyboard might work, but you should try to only use the keys made for the keyboard.

Touchpad not working properly ¶ 

The touchpad won't respond.

Mouse is plugged in ¶ 

If you have a mouse plugged in or connected by Bluetooth, your computer may disable the touchpad. To enable the touchpad, you will have to disconnect the mouse. You could also change the setting by going to Settings, then devices, then mouse and touchpad. Here there a setting called "Leave touchpad on when a mouse is connected". Make sure its on, and you're touchpad will now work with a mouse connected.

Touchpad is disable ¶ 

If the touchpad is not responding, the touchpad may be disabled. To re-enable it, you will need to go through your settings. First click the windows button and search for "Device Manager". Click the "Device Manager" results and wait for the pop-up. Expand the "Mice and other pointing devices" by clicking the arrow next to it. Then right click the items, and check if its says "enable". If it doesn’t, click enable, and your touchpad should now work.

Touchpad is broken ¶ 

If the touchpad is still not responding, then your touchpad is most likely broken. This will require you to replace it, or contact HP to schedule a repair.

Screen is discolored ¶ 

Part of the screen or the whole screen is discolored.

Outdated Drivers ¶ 

If your screen is discolored, then your screen's drivers might be out of date. To update these, you will need to go through your settings. First click the windows button and search for "Device Manager". Click the "Device Manager" results and wait for the pop-up. Expand the "Display adapters" by clicking the arrow next to it. Then right click the items that appear in the drop-down menu, and click "Update Driver Software". A pop-up should appear. Click on the "Search automatically for updated driver software". Once it’s done, Expand the "Monitors" by clicking the arrow next to it. Then right click the items that appear in the drop-down menu and click "Update Driver Software". A pop-up should appear. Click on the "Search automatically for updated driver software". Once this is done, your drivers are updated and your computer screen should be back to normal. You will need to restart your computer after to allow the new drivers to have an effect.

Screen is damaged ¶ 

If your screen is still discolored, then the screen is most likely damaged. You can replace the screen by following this guide.

Screen turns blue with message (Blue screen of Death) ¶ 

Screen turns blue and has an error message.

Computer is overheating ¶ 

If your computer is overheating, a blue screen may occur. To prevent this, you should clean the vents and fans on the computer. Use a compressed air can to blow out the dust from the vents and fans.

Faulty Hardware ¶ 

If you're HP Mini 110-3735dx is getting blue screens often, then the hardware might be faulty. The two most likely cause will be the hard drive and ram. You can replaces these to stop the blue screens messages. To replace the hard drive, try following this guide.

Faulty Operating System ¶ 

If you are still getting the blue screen messages, then there might be something wrong with the operating system. You can perform a system reset in order to restores the operating system. To do this, first click the windows button in the left corner. Then search for "Reset this pc" and click on the result. Then, under the "Reset this pc", click the get started option. If you want to keep your music, photos, etc., then choose the option "keep my files". If you don't mind deleting everything stored on the computer, then click the "Remove everything" option. This will start the process of resetting your HP Mini 110-3735dx.

3 Comments

The boot selection failed because a required device is inaccessible. Is the message I'm looking at the bottom of the screen. What can I do to restore this mini? I bought this used, so I don't have the Windows installation disc. Any other options?

Darrell Scott - Reply

It all started when Windows popped up and I couldn't remember my password. I followed a video guide on you tube. My notebook has been messed up every since. I got this long rectangular book that pops up for the password. I put in the password and then a window opens saying start up repair recommended or start up normally. I let the seconds run out for the repair. Which it doesn't do. It says insert Windows installation disc, which I explained in my first comment. What should I do? It seems the only option if I can't get help is to go to a computer fair man.

Darrell Scott - Reply

I meant to say rectangular books ( not book) and a computer repair man.

Darrell Scott - Reply

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