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HP Deskjet 1000 Printer J110a Troubleshooting

Released 2010, identified by model number VCVRA-1003.

Printer Does Not Turn On ¶ 

The printer is not responding when the power button is pressed.

Power Source Not Connected ¶ 

Make sure the power cord is connected to the plug port located behind the printer and to a power outlet. If a power strip is used for the power source, make sure the power strip is plugged in and the switch is in the on position. Some wall power outlets may be operated by a light switch on the same wall, so check to see if that switch is on. The power outlet can also be checked by plugging in another working electronic, such as a phone charger, and seeing if that is working.

Broken Power Button ¶ 

If the power button does not click and/or feels stuck when pressed, it may need to be replaced. For instructions on how to replace power button follow this replacement guide.

Faulty Power Plug Port ¶ 

The power plug port may be warped and/or damaged. One indication of this can be the plug not fitting into the port. For instructions on how to replace the power plug port follow this replacement guide.

Paper Keeps Jamming ¶ 

The printer will not follow through with printing because the paper is stuck.

Paper Misalignment ¶ 

Make sure the paper in the paper tray is stacked neatly and place the stack carefully into the paper tray.

Too Much Paper in Paper Tray ¶ 

If the paper tray is difficult to close after neatly stacked paper is inserted, there are too many sheets of paper in the stack. Remove sheets of paper from the stack and try reinserting until the paper tray easily closes.

Paper Type Not Supported ¶ 

Make sure the correct paper type is being used. The HP Deskjet 1000 supports the following types of paper: U.S. Letter, U.S. Legal, Executive, A4, A5, 5 x 7 inch, 8 x 10 inch.

Paper Not Feeding Through ¶ 

The printer does not feed any paper through when trying to begin printing a document.

Broken Paper Roller Motor ¶ 

The paper roller motor may need to be replaced. For instructions on how to replace the paper roller motor follow this replacement guide.

Broken Paper Control Sensor ¶ 

When the paper is not being detected, the printer will not feed the paper through. The paper control sensor board may need to be replaced. For instructions on how to replace the paper control sensor board follow this replacement guide.

Poor Printing Quality ¶ 

The ink is showing up faded, smeared, in the wrong spot, or not at all.

Low or No Ink ¶ 

When the ink is showing up faded or not showing up at all, check to see if any of the ink cartridges are empty. If any ink cartridges are empty replace them.

Uneven Printing ¶ 

The printed content is showing up on one side of the printed page, or is not completely showing up.

Paper Misalignment ¶ 

When the paper is not inserted evenly, the ink will show up crooked on the printed page. Reinsert paper into the paper tray evenly, in one straight stack.

Ink Dispenser Not Moving Correctly ¶ 

If the ink is located on only one side of the printed page, in error, the motor for the ink carriage is not working correctly. Also, if the ink is distributed unevenly on the printed page, this problem can be related to a broken/malfunctioning motor. For instructions on how to replace the ink carriage motor see this replacement guide.

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