Troubleshooting HP Chromebook 11-v011dx
This troubleshooting page will help you diagnose problems with the HP Chromebook 11-011dv
Blank Screen
"The screen will not display anything but the laptop is still on."
Cracked Screen
Look at the screen carefully if there is any damage on the screen and it not on while on, then the screen is broken. Consider a new screen.
Loose Wire
If no is on damage the screen and the laptop is on then a wire in the laptop is loose. Place take it to get repair.
Unresponsive Keyboard
"The laptop is on and the screen is displaying everything but you are unable to type in everything."
Dirty Keyboard
Use a Flashlight and shine it under the keys of the keyboard. If you see dirty, dust and other things, then clean it.
Stuck Keys
When ever you press a key it gets stuck and keeps typing the same key. Then repair it with this repair key.
Unable to Charge Battery
"The laptop turns on but the battery will not charge."
Bad Battery
The charger plugs in but the battery will not charge then replace the battery with this repair guide.
Faulty Power Adapter
Plug in the adapter and if it's to loose then fix it with this repair guide.
Device will not turn on
"No matter hoe much your try the laptop will not turn on."
Over Heat
Touch the bottom of the laptop if it's very hot leave alone until cool. If it still doesn't work fix it with it repair guide.
Power button not working
Press the power button if it does't work, feels too loose or is stuck, then you need to replace the power button.
Unable to Use internet
"If your internet is working but the laptop is unable to use it."
Internet Will Not Connect
Check all settings in the laptop so it can enable internet if it doesn't work, then use this repair guide to fix it.
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