Troubleshooting HP Chromebook 11-v011dx
This troubleshooting page will help you diagnose problems with the HP Chromebook 11-011dv
Blank Screen ¶
"The screen will not display anything but the laptop is still on."
Cracked Screen ¶
Look at the screen carefully if there is any damage on the screen and it not on while on, then the screen is broken. Consider a new screen.
Loose Wire ¶
If no is on damage the screen and the laptop is on then a wire in the laptop is loose. Place take it to get repair.
Unresponsive Keyboard ¶
"The laptop is on and the screen is displaying everything but you are unable to type in everything."
Dirty Keyboard ¶
Use a Flashlight and shine it under the keys of the keyboard. If you see dirty, dust and other things, then clean it.
Stuck Keys ¶
When ever you press a key it gets stuck and keeps typing the same key. Then repair it with this repair key.
Unable to Charge Battery ¶
"The laptop turns on but the battery will not charge."
Bad Battery ¶
The charger plugs in but the battery will not charge then replace the battery with this repair guide.
Faulty Power Adapter ¶
Plug in the adapter and if it's to loose then fix it with this repair guide.
Device will not turn on ¶
"No matter hoe much your try the laptop will not turn on."
Over Heat ¶
Touch the bottom of the laptop if it's very hot leave alone until cool. If it still doesn't work fix it with it repair guide.
Power button not working ¶
Press the power button if it does't work, feels too loose or is stuck, then you need to replace the power button.
Unable to Use internet ¶
"If your internet is working but the laptop is unable to use it."
Internet Will Not Connect ¶
Check all settings in the laptop so it can enable internet if it doesn't work, then use this repair guide to fix it.