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- Photos and videos won’t save to memory card
- No camera flash
- The photos and videos appear blurry
- Screen won’t light up
Photos and videos cannot be viewed after being taken.
This is a common problem that occurs. This often happens when the card is removed from the camera while the camera is in use, or the camera's battery died while writing a file.
To fix the "format error" message, follow these simple steps.
- Set the camera to playback mode and press MENU/OK button.
- Scroll to ERASE menu and highlight FORMAT.
- Select OK then press the MENU/OK button for confirmation.
- Once the formatting process is complete, take pictures and make sure it stores appropriately.
Take a cloth and wipe down the memory card slot to remove any dust that may be causing interruptions between the memory card and the device.
The memory card may be full, and needs to be replaced in order to save more photos and videos. To replace the memory card, open the battery storage area and push down on the existing memory card to remove it, and replace the old memory card with the new one. Make sure the new memory card is either a Fujifilm SD/SDHC or SanDisk SD/SDHC card from 1GB to 16 GB.
Camera flash won’t light up.
First, check to see if the flash is in the raised position. If not, raise the flash so it is out. Also ensure the camera is in a correct shooting mode for flash photography, and that the flash is not exhausted. Also make sure the flash is not charging.
To fix this problem ensure that the camera is not in super macro or continuous shooting mode.
Photo or video is out of focus or blurry.
In order to clean the camera lens, power the camera off. Wipe the lens with a microfiber lens wipe. Turn the camera back on and see if image is still out of focus. Go to menu and select autofocus. Set the camera on a flat surface and check to make sure the camera focuses appropriately.
Turn the camera on. Zoom the camera all the way out and point camera at a neutral object 3 - 5 feet away. Turn the camera to SA autofocus mode on the selector dial. Observe the viewfinder to see if camera focuses correctly.
Image on LCD is off or is unreadably dim.
To change the brightness setting of the Fujifilm, first turn the camera on. Press the selector arrow that is pointing either up or down. Choose display brightness and press again on the arrow key pointing up to raise the brightness. Press Menu/Ok once finished.
Here is link to our guide on how to replace the LCD screen if changing the batteries doesn't work Click here.
Turn the camera off. Open battery panel and ensure four AA batteries are inserted. Close battery cover. Turn the camera on. Check battery status indicator. If battery status indicator displays “battery low” warning, replace the four AA batteries.
Here is a link to our guide on how to replace the batteries Click here.