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Ematic eGlide 4 Troubleshooting

Solutions for Troubleshooting the Ematic eGlide 4

No matter what you do, you can't get your Ematic eGlide 4 to turn on.

Charge the device. Connect to adaptor and re-check. If the device fails to start up after charging, please contact distributors or service personnel. Contact the Ematic eGlide 4 manufacturer at: 888-968-1985.

No matter what speakers have no sound output.

Check if volume is set at the lowest, if so increase volume setting.

Check if audio file (.MP3) is damaged. Play other audio files (.MP3) to re-confirm. Damaged file may result in noise or static only.

If problems persist, you may have to replace your speakers using this guide.

If the copy function is not working and/or fails to play music.

Check if the device is properly connected to PC. Re-establish connection if necessary.

Check whether the device storage space is full. Delete excess files to free up space.

Check to see if the USB cable is damaged.

Check to see if the USB is properly connected. If properly connected, your USB port may need to be replaced by replacing the device motherboard, which you can do using this guide.

Twinkling screen after turn-on or sudden shut off after starting up.

Plug in and charge device.


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