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Student-Contributed Wiki

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Your dragon touch screen no longer has picture and is black.

The device is probably low on power and will need to be charged. If your charger is in good condition let the device charge for half a minute and wait for results. The device should be in working condition.

After long use of wear and tear the screen may go bad and will not show anything on the screen. Replacing the screen should return the device back to a working stage.

A dead battery will cause the screen to be blank and the device is not getting any power. Change the battery and everything should return back to normal.

When you try and turn up your Dragon Touch and there is no sound.

If the volume is not working the batteries may be low and may need to be changed. Change the batteries and see if you get different results.

Sometimes the device buttons after a lot of use and time, they tend to go bad. The button will need to be replaced to be able to have volume again on the device.

When your Dragon Touch is plugged in for an extended period of time, and will either not hold charge or not turn on.

If you’re having trouble charging your device the charger port inside of the device may be damaged. The little pins could be bent causing your charger to not give the device any power. Replacing the charger port will fix this problem.

If it is still not charging then most likely parts inside the device are broken and will need to be changed.

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