Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Screen Is Black ¶ 

The screen does not show anything

Drained or dead battery ¶ 

The battery might need to be charged or replaced. Charge it for a few hours with the device turned off. If that does not work you should try replacing the battery.

Screen brightness is all the way down ¶ 

The screen brightness might be so low that the screen is hard to read in bright light. Try bringing the device into a dark room to check if the screen can be read. If the brightness is down, turn it up before bringing the device back into a well lit room.

Power button is stuck ¶ 

Try pushing the button multiple times to release it. Once it is free, hold down the button to turn on the device.

Battery Dies Quickly ¶ 

The battery dies quickly after being fully charged

Temperature is too cold ¶ 

Make sure to operate the device in room temperature. Cold temperatures will drain the battery quickly or cause the device to turn off completely.

Battery is old and worn out ¶ 

After years of being recharged the battery may not be able to hold a full charge anymore. This will reduce the amount of time that the device may be used for. If this is the case the battery must be replaced.

Screen brightness is too high ¶ 

If the screen brightness is turned all the way up, the battery will drain much faster. Try turning the brightness down or enabling the auto-brightness setting

Camera Not Working ¶ 

The correct pictures cannot be taken

Camera lens is blocked, cracked, or dirty ¶ 

Inspect the camera lenses on both sides on the device. Make sure that they are intact and free of any obstructions. Clean them if they are dirty.

The wrong lens view is being used ¶ 

Make sure that the correct camera is being used. Try changing the camera view to see if the wrong one was selected.

Tablet Not Charging ¶ 

The device is not charging when it is plugged into the wall

Cord is not plugged in all the way ¶ 

Make sure that the cord is securely plugged into the device and the wall. If they are not completely connected, the device will not charge.

Power at the outlet ¶ 

Check to make sure that you have power at the outlet.

Charging port is dirty ¶ 

Check if the port of the port of the device is clean. If not then the charging cable may not be getting a clean connection. Try blowing some compressed air into the port to get rid of any foreign particles.

Faulty Battery ¶ 

After years of being recharged the battery may not be able to hold a full charge anymore. This will reduce the amount of time that the device may be used for. If this is the case the battery must be replaced.

Touch Screen/Buttons Not Responsive ¶ 

The device does not respond when the screen is touched or a button is pressed

Surface is dirty ¶ 

Look to see if the touch screen is clean. If it is too dirty then the touch sensors may not be recognizing the user's finger. Wipe the screen with alcohol pads or a clean damp cloth to ensure a clean surface.

User's hands are dirty/wet ¶ 

If the user's hand are dirty or wet then it may interfere with the touch screen. Make sure to have clean and dry hands before operating this device for optimal performance.

Button is stuck or dirty ¶ 

If there is dirt or grease in the cracks around the buttons, then they may become sticky and stuck. Spray compressed air in between the cracks and wipe down the buttons to clean them.

One Comment

tablet is frozen in one screen.

Nori Byrnes - Reply

View Statistics:

Past 24 Hours: 1

Past 7 Days: 11

Past 30 Days: 61

All Time: 2,160