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DigiLand DL701Q Troubleshooting

Tablet Will Not Turn On ¶ 

The tablet will not come on whenever you hold the power button

Hold Power Button ¶ 

Start by making sure you are holding the power button down instead of just pressing it.

Reset Tablet ¶ 

Try resetting the tablet by gently inserting a paperclip or any other small object into the reset hole located on the back of the tablet while simultaneously holding the power button for approximately 10 seconds.

Tablet Not Charged ¶ 

If resetting the tablet does not work, try charging tablet. Leave the tablet charging overnight or until it is charged. Try to turn the device on again. In the future don't let the battery drain below 40%.

Display Issue ¶ 

Check to see if the tablet is making any sound. If the table is making sound then it is turned on but has an issue with the screen display.

Faulty Motherboard ¶ 

If none of these issues resolve the problem, the motherboard may be faulty and need to be replaced. To replace the motherboard look at our motherboard replacement guide.

Battery Will Not Charge ¶ 

The tablet is plugged in but is not charging

Check Charger Connection ¶ 

If the battery is not charging, the charger cable may not be securely connected to the tablet or to the electrical outlet. Disconnect the cable from the tablet and reconnect it and then unplug the charger from the electrical outlet and reconnect it.

Faulty Electrical Outlet ¶ 

If the battery still won't charge when plugged in, try plugging it into another electrical outlet because the electrical outlet being used may be bad.

Faulty Charger ¶ 

If none of the above suggestions solve the issues, check to make sure the charger is not faulty. If you have another charger try using it. If not you may need to replace the charger.

Faulty Battery ¶ 

If the device still would not charge, then the battery is probably faulty. You will need to replace the battery in this case. If you are interested in fixing your device check out our

battery replacement guide.

Tablet Will Not Connect To Wi-Fi ¶ 

The tablet will not connect to wi-fi whenever the network and password is entered

Check Wi-Fi Connection ¶ 

If your tablet will not connect to wi-fi, first go to settings and make sure the wi-fi is turned on. If it is turned on make sure you entered the correct network name and corresponding password.

Reset Tablet ¶ 

If the wi-fi is turned on and you are correctly entering the network and password and the tablet will still not connect to wi-fi, try resetting the tablet. Gently insert a paper clip or any other small object into the reset hole located on the back of the table while simultaneously holding the power button for approximately 10 seconds.

Reset The Router ¶ 

If you have access to the router, try disconnecting the router for 1 minute and then reconnecting it. Then try to connect to the wi-fi.

The Tablet Will Not Produce Any Sound ¶ 

There is no sound coming from the tablet or through headphones connected to tablet

Check Volume Level ¶ 

If the tablet is not producing any sound, start by turning the volume up by pressing the volume-up button on the side of the tablet.

Faulty Headphones ¶ 

If using headphones, unplug the headphones and plug in another set of headphones. If the new set works, the problem was due to faulty headphones.

Faulty Headphone Jack ¶ 

If multiple headphones fail to produce any sound, unplug the headphones and see if the tablet will produce any sound when headphones are not being used. If sound is produced, the headphone jack is probably faulty and should be replaced.

Faulty Speakers ¶ 

If no sound can be produced by the tablet after trying the previous suggestions, the speaker in the tablet is faulty and should be replaced. To replace the speaker check out our speaker replacement guide.

Forgotten Password ¶ 

You forgot you password to unlock your tablet

Factory Reset ¶ 

Warning: If you perform a factory reset, anything on your device that is not saved to google will be lost.

If you forgot the password to unlock your tablet, you must perform a factory reset by following these steps:

1) Power off the device.

2) Hold the power button and the volume button (up and down) simultaneously until the screen turns on.

3) The tablet will display Korean/Chinese writing.

4) Scroll down to the sixth option using the volume down button.

5) Press the power button to select the sixth option to start the factory reset process.

6) You will then be directed to the start up process as if you had just turned the tablet on for the first time. If you had your settings saved to a google account, your contacts and applications should start downloading.

22 Comments

Mi charging port is messed up

Glen Carpenter - Reply

Ok I'm trying the tablet reset right now. I hope this works! (Tablet didn't turn on)

Zoe Klopfenstein - Reply

I tried to reset and i get the same screen everytime....the digiland screen with the spinning timer symbol. What's next?

Jon Nasella - Reply

My tablet turns on and say Digiland andriod that's it please help

hottbabs - Reply

I had same problem take and reboot

Judith A Cooper -

My digiland tablet was fall down and when i try to open it doesnt open..

tagguegjoy - Reply

My digiland tablet wad fall down it doesnt open anymore

tagguegjoy - Reply

How to fix power button?

Sonja Crittenden - Reply

Ok my daughter put her info in and now we don't know what email she used. How can we reset it not knowing the email?

Rita - Reply

My power button straight up broke is there any way to replace it

Todd - Reply

My tablet won't work fully charged unplugged, unless connected to charger.

Monkey Monkeycraft - Reply

I do it at the same time and it shows up with a select boot mode 1 say recovery 2 says fastboot 3 say normal which 1

Serenity Dodson - Reply

I need to replace my Battery.

Monkey Monkeycraft - Reply

They created this website because digilands are cheap tablets with cheap accories...

Monkey Monkeycraft - Reply

They never said that some apps you might get kicked out because of the tablet doesn't trust apps downloaded from the web browser. I was downloading Amazon underground from the chrome app and it always kicks me out because of the generator and trust

Monkey Monkeycraft - Reply

My Digiland cycles Digiland and doesn't want to start

James atkinson - Reply

My Digiland doesn't want to turn on no matter what u do

James atkinson - Reply

my digiland has my sisters password i want to reset it and use it, how will i do it? Laacee

Lovelace Sivivi - Reply

its just giving me the region and language signal and cant move to next...

Lovelace Sivivi - Reply

I have forgotten my password, and the menu to factory reset the tablet doesn't come up when I hold down the power and volume buttons at the same time. What should I do? I've also tried the reset button on the back, but that doesn't help either. Is there some sort of other solution?

Gwen Purtee - Reply

I don't know what email address my child used and I cannot reset his tablet. Can someone help on how to wipe out the info and use a new email to use his tablet? Help!

Marie Benavidez - Reply

My power button broke how can I fix it or turn it on

William - Reply

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