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DigiLand DL1010Q Troubleshooting

10" tablet used for media and internet browsing Released in 2014

Tablet won't turn on ¶ 

Not matter what, your tablet just won't turn on

Factory reset ¶ 

If the tablet will not turn on, you can try resetting the device by gently inserting a small object, like a paper clip in to the port labeled "Reset", pushing down for 5-10 seconds.

Drained battery ¶ 

The device may not be turning on simply because the battery might be drained. Just locate your charger and connect it to a power source and allow it to charge until the tablet responds.

Faulty battery ¶ 

If all else fails, the problem might be a faulty battery. In this case you may have to replace the internal battery.

Replacement Battery

Screen not responding ¶ 

The screen on the tablet is not responding to touch

Factory reset ¶ 

If the tablet screen will not respond to any commands, you can try resetting the device by gently inserting a small object, like a paper clip in to the port labeled "Reset", pushing down for 5-10 seconds.

Faulty screen ¶ 

If the screen will not respond after resetting it, you may have a faulty screen and will need to be replaced.

Screen repair video

Tablet won't charge ¶ 

The Tablet is not responding to a source of power

Replace charger ¶ 

If you you have plugged your tablet into multiple power sources, and it still will not charge, you might have to replace the charger.

Replacement Charger

Tablet does not connect to Wi-Fi ¶ 

What to do if your tablet simply cannot connect to Wi-Fi

Check Wi-Fi connection on tablet ¶ 

If you cannot connect to the Wi-Fi, make sure you have your settings on the tablet for Wi-Fi is on.

Reset Wi-Fi router ¶ 

If the tablet won't connect to the Wi-Fi, simply locate your router and disconnect it from its power source for 60 seconds, then plug it back in and try your connection again.

Tablet not producing sound ¶ 

What can you do if there is no sound

Check your headphones ¶ 

If you do not receive any sound from your device through your headphones, the problem may lie with the headphones. Try a different pair of headphones in the headphone port and see if you receive sound.

Faulty headphone input/jack ¶ 

If you have tried multiple pairs of headphones, and still have not received any sound, you may have a faulty headphone jack.

28 Comments

thank you!!!

mariathompson - Reply

My digiland tablet screen is not turning onto the main screen.

washcollgrad - Reply

I made a mistake by adding sound to all actions made it seams harder because of the constant tapping of the screen to get another page how can I change this.

vzeqrxnl - Reply

Mi tablet no vino con el icono de la cámara frontal y ademas se apaga sola y enciende cuando le da la gana

evangelistaking17 - Reply

my tablet accidentally got reset..i don't know the orginal g.mail account can someone please help me. I've tried several different things nothing is working

sammyjo04 - Reply

Mine did same thing i have dactiry reset plugged and many other things im so mad says no comand

Dianna williams -

My tablet won't turn on. I had turned it off to charge and when it was done it wouldn't turn on. I tried the factory reset, didn't work. It can't be faulty parts, i just got it about a month ago.

Any advice?

devon miller - Reply

My problem is that the sound of comes out messed up unless I push the little mic piece down

sanclemenin78 - Reply

Keyboard is not listed as an option under "Keyboard & Input Methods" (only "Google Voice Typing). Anyone know how to enable the keyboard in this situation?

Ada Brush - Reply

My tablets USB port seems to have been damaged, can I replace the USB port? It seems to be missing one of the pins necessary to make a good connection, as such it is dead in the water so to speak

Andrew - Reply

Mine too I took it shops nobody have new ports for it.

wwwevettesanchez42 -

I need a new port my tablet can't charge

wwwevettesanchez42 -

I have a digiland dl1010q tablet battery went bad ordered a new one it came but only has a red and black wire my old battery had red black and white so i put red with red black with black and white with the black all it will do is flash digiland the first thing that popped up was battery but 0% and went ti flashing now thats all it does can not find a battery with three wires anywhere

Ben Sheets - Reply

My Digiland Dl1010Q is having problems in the storage and application section of the settings. In storage, each storage keeps calculating endlessly and wont stop. This is now preventing me from downloading any apps. In the app section, my apps are shown to take up no space and the bar showing free space is completely grey without any numbers. Only the RAM is showing. But in my file manager my free space is showing. Please help me. I factory reset it hoping it would be fixed but that didnt help and now i cant install any apps and my tablet is now useless.

Clive - Reply

Bought tablet at yard sale and master reset it, And now it says I have to use a previously synced account to the digiland tablet I'm working on how do I bypass that

jananandtony15 - Reply

Vada Jillian tablet yard sale saying it needs our previously synced account which I do not have how do I bypass

jananandtony15 - Reply

Ugh I bought hey did you land tablet 7-inch at a yard sale it's saying it needs a previously synced account which I do not have how do I bypass

jananandtony15 - Reply

My tablet will not. Boot after using great button. No PC repairmen can fix it. Most common answers are. Send to manufacturer

scottelsey2 - Reply

How do I get the tablet to use the SD card for storage?

JEFFREY ADAMS - Reply

Thank you. Pretty sure I have a faulty battery. Off we go to Best Buy. Hope they can fix it because I've tried everything else.

Sharon Stokes - Reply

My tablet turns on but main screen is in lock mode and says app permission management is closed will not let me unlock what can I do?

Layla Sexton - Reply

I have tried multiple different charges but my Digiland still wont charge

Rayne Garner - Reply

I was just gonna boot it one day and all it did was loop that blue circle :/. Please help

Dass28 Plays Roblox - Reply

Thank you! I tried absolutely EVERYTHG! Screen was frozen on boot mode screen. Wouldn't shut off, wouldn't do anythg. Then I read your post. And did what you suggested and poked the reset button with a pin and worked like a charm!!!

hy - Reply

I'm some where else but when I get home I will definitely try and if it does not I will just buy another pair from the dollar store and what will I do if that does not work? Hopefully it does thank you.

Amiee Rose - Reply

my device once powered on stays at the loading screen that has the digiland logo on it. it stays loading until it finally runs out of battery. I tried the factory reset.. but it's in chinese... someone HELP!!!!!

yashiro leonardo - Reply

I bought my tablet off Craigslist and found out that the previous owner did'nt factory reset the gmail account so I would be able to set mine up. I don't know what to do now. The man who I purchased the tablet from will not respond to any of my voicemails or text messages. Is their a default /generic reset email that can be used for people like me can use incase of a predicament like mine?

baileyeryn79 - Reply

I bought one brand new. And it won't work unless connected to charger. So frustrating!

Katie Mussatto - Reply

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