An awesome student from our education program made this wiki. It is not managed by iFixit staff.
Dell Inspiron 15-7537 Troubleshooting
The Dell Inspiron 15-7537 is a 15.6" touchscreen laptop with an i5 core processor.
- Computer won't turn on
- Bad Image
- Keyboard and Trackpad Issues
- Internet Issues
- USB Ports not Responding
- Computer is Running Slowly
Computer won't turn on
No matter how much I hit the power button nothing happens.
If your laptop won't turn on, there might be something wrong with the battery. Try plugging it in for a few minutes and then turning it on again. If that doesn't work the battery might be dead. You can try to buy a new battery and replace it using this guide.
If you hear the computer turn on but nothing shows up on the screen, then something might be wrong with the screen. You can try to replace the screen following the manufacturer's user manual.
If none of the above solutions work, then check to make sure your charger isn't damaged. Make sure there are no kinks, breaks or exposed wires. If there are, you might have to get a new charger.
Make sure the outlet your computer is plugged into works. To test it, try plugging in a light or another device into the outlet to make sure it runs.
The screen is behaving abnormally.
A flickering screen can be caused if the graphics card/display is broken, the battery is defect, or something is wrong with the drivers. To fix these problems, go to the Intel Graphics Control Panel and select Advanced mode. Then, go to the power menu and change the power source to "On battery." Uncheck the "Display Refresh Rate Switch" box, click apply and OK, and the screen should be fixed.
Note: If you have Windows 8.1 and the flickering screen still remains, go to "Graphic Settings," click on Power and On Battery. Switch the setting to maximum performance and turn off "Display power saving technology."
Keyboard and Trackpad Issues
Every time I try to move the cursor or click on something nothing happens.
It's Not Letting Me Scroll
Try to change your mouse pad settings by going to the home screen and typing control panel. Click on the control panel icon and then go to mouse under printer and devices. Change your preferences.
Keyboard Not Responding
Intel released an update that has numerous bug fixes. Try to update your device by going to this site and following the online directions.
If this does not fix the problem, you can try to replace your keyboard following this guide.
My computer is having problems with connecting to the internet.
Make sure you have a secure connection. Depending on where you are, the signal might not be getting to your laptop.
The router or wifi network you are trying to access might be down. You may need to call your internet provider.
Faulty Wifi Card
If none of the above fixes your wifi issues, there might be something wrong with your wifi card. The wifi cards on some of the older models are known to be faulty. Here is a guide to replace your wifi card.
USB Ports not Responding
When I try plugging USB devices into my laptop, I don't get any response on my computer.
Disfunctional USB Device
The problem may lie in your USB device. Try plugging it into other USB ports on other computers that you know will recognize USB devices. If they do not show up on other computers, your USB device may be broken.
Dust in the USB Ports
If you know that your USB device should be properly working, check to see if there is any dust in the USB ports. If there is, gently blow the dust particles out. Do not try to stick anything into the ports, as you may damage them.
Broken USB Board
If none of the above have resolved your problem, your computer's USB ports may be broken. You will need to replace the USB board. You can do this following this guide.
Computer is Running Slowly
My computer is running much slower than should be normal.
Your computer may be overheating, which can severely slow down and damage your computer. If your computer is warm, turn off your computer and restart it after it has cooled down.
RAM Needs to be Upgraded
If your computer is running uncharacteristically slowly, you may be trying to run large programs that the computer's current RAM cannot handle. To fix this, you may need to remove and update your RAM. You can do this following this guide.