An awesome student from our education program made this wiki. It is not managed by iFixit staff.
Dell Inspiron 11-3147 Troubleshooting
- Can not boot into the Operating System
- Time is not accurate
- Battery will not charge
- Inability to Connect to Wireless Networks or Slow Wireless Connectivity
- Slow Operation In Microsoft Windows
Can not boot into the Operating System ¶
The machine powers on, but does not load Microsoft Windows
Boot into Safe Mode ¶
Repeatedly press the F5 key while the machine is powering on. If the machine boots into “Safe Mode” the hard drive does not need to be replaced, but the software may need to be repaired.
Use this guide to replace your hard drive.
Research Error Codes ¶
Check the error code displayed. If the display shows “Operating System Not Found” verify or replace the hard drive.
Time is not accurate ¶
The clock's time is not correct
Verify the time zone setting ¶
Assure your timezone is set properly
Verify and replace the CMOS Battery ¶
The CMOS battery is a small button or “watch” battery that keeps power to the internal clock. When this battery dies the machine will not keep accurate time. Consider replacing this battery. Follow this guide to replace your CMOS battery.
Battery will not charge ¶
The battery will not hold a charge
Faulty AC Adapter ¶
Run the computer with the ac adapter in. If computers runs without issue the AC adapter and charging mechanisms are working.
Faulty Battery ¶
If the battery fails to hold a charge with a working ac adapter, replace the battery. Use this guide to replace the battery.
Inability to Connect to Wireless Networks or Slow Wireless Connectivity ¶
The connection to the internet seems slow and obstructed
Test the Wireless Signal ¶
Bring the machine close to the wireless access point. If the problem persists, test the connection to the internet with another device or machine not connected though the wireless device or with a different wireless device.
Replace the Wireless Card ¶
The card may be faulty, consider replacing it. Use this guide to replace the Wireless card.
Slow Operation In Microsoft Windows ¶
Software operates slowly, or slower than usual
Verify your Software Installation ¶
Scan for issues using anti-virus software and install the latest Windows Updates.
Add RAM ¶
Adding more RAM will increases the rate software can operate. Consider adding more RAM. Use this guide to reparable or add RAM.