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DJI Phantom 3 Advanced Troubleshooting

Motor won’t turn on ¶ 

When you go to start the motor, nothing happens.

Dislodged GPS Module ¶ 

Go outside with the drone and check to see if it connects with a satellite. If the drone does not connect, open it up and look at the GPS module. If it is unplugged, plug it back into the flight controller. If the GPS module is damaged, it will need to be replaced.

Compass Uncalibrated ¶ 

The motor will not start unless there has been a compass calibration, which needs to be done outdoors. To calibrate, tap the aircraft status bar at the top of the camera screen then press calibrate and follow the instructions.

Safety Mode is On ¶ 

To turn the safety off, which will allow the drone to fly, press both sticks on the controller down. This is also referred to as arming the drone.

Battery Not Charged ¶ 

If the motor still has not turned on, check the battery life of the drone. If the battery life is low, charge the battery.

Battery is not charging ¶ 

The battery does not charge when plugged into the charger.

Recently Used Battery ¶ 

If the battery was recently used in a flight, it may be too warm and will be unable to charge. Let the battery sit for a few minutes to let it cool off.

Battery Not Detecting Charger ¶ 

To force the battery to be in charging mode, press the battery button once and then immediately press and hold it down. Each LED will turn on until they’re all on. Once they are all on, some will turn off and then the current battery charge level will be displayed. Plug the battery into the charger. If the battery is kept on charging mode and doesn’t need to be charged, hold the button until all the lights turn off. This will save battery power.

Faulty Charger ¶ 

If the charger is unable to charge other batteries, the charger may be faulty and may need to be replaced.

Faulty Battery ¶ 

If your charger is able to charge other batteries, the battery may be faulty and may need to be replaced.

Video Horizon Tilted ¶ 

When flying, the live video feed is not horizontal.

Gimbal settings are not correct ¶ 

In many cases, the gimbal is simply misadjusted within the DJI app. If this is the case, you can access the gimbal settings within the DJI pilot app, and adjust the roll settings there.

DJI firmware is out of date ¶ 

Sometimes, the most recent firmware update from DJI fixes many past glitches that may cause your gimbal to tilt slightly. To be sure about which firmware you need, check DJI’s website to confirm the latest firmware.

IMU is not physically calibrated ¶ 

The IMU, or the control board, controls the gimbal, so it is important this is calibrated correctly. In order to calibrate the IMU, the drone needs to be safely placed on a level surface. The IMU, along with other sensors, can be recalibrated through the DJI Pilot app.

Faulty Gimbal ¶ 

If none of this helps, your gimbal may be faulty, and may need to be replaced.

Status Indicator Flashing Red,Yellow, and Green ¶ 

After turned on, the status indicator repeatedly flashes red, yellow and green and it is hard to get the drone off the ground.

IMU Calibration ¶ 

The red, yellow and green flashes mean the IMU data is abnormal. To calibrate the IMU the drone needs to be safely placed on a level surface. The IMU, along with other sensors, can be recalibrated through the DJI Pilot app.

ESC(Electronic Speed Controller) Status Error ¶ 

After arming the quadcopter, the motors won’t turn on, and “ESC Status Error” is displayed.

IMU Calibration ¶ 

Sometimes the IMU can cause the user to see this error, so it is important to calibrate the IMU correctly. To calibrate the IMU the drone needs to be safely placed on a level surface. The IMU, along with other sensors, can be recalibrated through the DJI Pilot app.

Faulty ESC ¶ 

The ESC's within the control board may be faulty. If this is the case, the entire board must be replaced. To replace the control board, follow our Flight Control Board Replacement

2 Comments

says motor overload how do i fix that on a djl phantom 3 professional

Rick Gann - Reply

I have one motor on my Phantom 3 Standard that won't spin with a take off command. I purchased another one and replaced it and it still does not spin. It does it's short dance like the others when I turn on the drone battery and jumps about a quarter of an inch when I engage a take of but that is the extent of it. Any ideas?

oldcontrols - Reply

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