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Cuisinart DCC-1100 Troubleshooting

This troubleshooting guide will help you diagnose problems with the Cuisinart DCC-1100, 12-Cup Programmable Coffee Maker.

Display not working ¶ 

The screen does not show any information.

The machine has no power ¶ 

Unplug your machine and plug it back in. If the display still does not show any information but the lights on the machine are on then the display is faulty.

The display is broken ¶ 

If your display is visibly cracked and/or unplugging and plugging the machine back in did not fix the problem then the display screen will need to be replaced.

See our replacement guide for the display:

Cuisinart DCC-1100 Display Replacement

No power when machine is plugged in ¶ 

The display, lights, and heating of the machine are not working when it is plugged in.

The device needs a hard reset ¶ 

Unplug the machine and wait 30 seconds then plug it back in. If the machine is still not receiving power the cord will need to be replaced.

The cord needs to be replaced ¶ 

If the hard reset did not fix the power, the power cord will need to be replaced.

See our guide for cord replacement:

Cuisinart DCC-1100 Power Cord Replacement

Coffee is not hot ¶ 

Coffee maker is receiving power but coffee is not heating up.

The machine has no power ¶ 

Unplug your machine and plug it back in. If the display still does not show any information but the lights on the machine are on then the heating element is faulty.

The heating element is broken ¶ 

If unplugging and plugging the machine back in did not fix the problem the heating element will need to be replaced.

See our replacement guide for the heating element:

Cuisinart DCC-1100 Heating Element Replacement

The hot plate is broken ¶ 

If the metal plate that the coffeepot sits on is cracked, chipped or otherwise broken it may need to be replaced.

See our replacement guide for the hot plate:

Cuisinart DCC-1100 Hot Plate Replacement

The coffee has a strange taste ¶ 

The coffee's taste is off.

The coffee grounds are bad ¶ 

Taste the coffee grounds or make coffee with another coffee maker. If the coffee still tastes weird the coffee grounds may have expired or you just don't like this type of coffee.

The water filter needs to be replaced ¶ 

Open the top of the machine and at the back left pull out the plastic charcoal water filter. If their is no filter in the device or the filter is dirty this is your issue.

See our replacement guide for the charcoal filter:

Cuisinart DCC-1100 Charcoal Filter Replacement.

The drip spring needs to be replaced ¶ 

Open the top of the device and pull out the coffee grounds holder. At the bottom of the holder their is a spring, if this spring is rusted it needs to be replaced.

See our replacement guide for the drip spring:

Cuisinart DCC-1100 Drip Spring Replacement

Knobs/Buttons/Lights don't work ¶ 

Knobs/Buttons/Lights don't function properly.

The machine has no power ¶ 

Unplug your machine and plug it back in. If this didn't fix your issue then the hardware is faulty.

The knob doesn't work ¶ 

If unplugging and plugging the machine back in did not fix the problem the knob will need to be replaced.

See our replacement guide for the selection knob:

Cuisinart DCC-1100 Selection Knob Replacement

The lights don't work ¶ 

If unplugging and plugging the machine back in did not fix the problem the individual light will need to be replaced.

The buttons don't work ¶ 

If unplugging and plugging the machine back in did not fix the problem the front faceplate will need to be replaced.

4 Comments

The machine has power but will not brew.

Belhaj - Reply

The machine starts brewing and stops after about a minute and the signal to show that it’s done goes off.

Belhaj - Reply

Two weeks after I bought it, its program function quit working. I have received a partial refund from Amazon. I will NEVER buy this coffee maker again.

ecantarow - Reply

I am royally !#^&@@. This coffee brewer, first of all, arrived without the filter that is supposed to come with it. I contacted Amazon. Amazon sent me $25 or whatever the filter cost was, to “comp” me for this loss. Next thing that happened was, the programming function on the thing stopped working after two weeks. TWO WEEKS! So I phoned Amazon. Amazon said they would refund me for the sum remaining after accounting for the $25. So Amazon, in its corporate weazly way, turned what had been a comp - that is a gift in compensation for a defect - into a “partial refund” for the whole machine, and now has paid me another $62, which, with the $25, adds up to the cost of the brewer. One thing is sure. I’m never again going to order such an item from Amazon.

ecantarow - Reply

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