Camera won't turn on ¶ 

No matter what you do, you can't get your camera to turn on.

Hold power switch ¶ 

Try holding the power button to see if the camera turns on. If that does not work, follow the next several steps.

Drained/Bad battery ¶ 

The battery may not have any charge left. Plug the camera into an electrical source to charge the battery. Then, while the camera is turn off , remove the battery using the battery guide. Install the battery and try turning on the camera.

Battery inserted incorrectly ¶ 

Verify the battery is properly inserted into the battery compartment. There should be markings on the battery to show how to insert it.

Is the battery dead? ¶ 

The battery could be dead, if so, replace it.

LCD screen is black ¶ 

No matter what you do, the LCD screen is black.

Is the camera on? ¶ 

Verify the camera is on. If it won’t turn on see the “Camera won’t turn on” troubleshooting guide.

Replace LCD screen ¶ 

If the camera is on and the LCD screen is still black, you might need to replace it. However, it can be a little hard to replace it; you can follow the steps on how to disassemble the LCD screen guide.

Camera’s LCD screen won’t respond ¶ 

No matter what you do, you can't get your camera’s LCD screen to respond.

Hold power switch on and then off ¶ 

Try turning your camera off and then on again.

Replace LCD screen ¶ 

If the camera is on and the LCD screen still not responding, you might need to replace it. You can use the LCD screen guide to replace it.

Camera’s flash won’t go off ¶ 

If the flash won’t go off, try to turn off the camera or try to take the battery out of the camera. You can also try to see if in the camera settings the flash is turn on.

Is the battery power low? ¶ 

Charge or replace the battery and restart the camera. Try again to see if the flash will go off.

Camera settings ¶ 

Check the settings and make sure the flash is turned on.

Image quality is poor ¶ 

The image quality has declined from when you first used it.

Is the lens dirty? ¶ 

Obtain lens cleaner and a lint free cloth. Spray the cleaner on the lens and lightly rub with the cloth.

Focus the camera ¶ 

Hold the shutter button halfway to focus. Once the image is clearer on the LCD screen, fully press the button.

Camera settings ¶ 

In the settings, check the resolution. Higher resolution gives better pictures but they take up more space.

Lens won’t retract ¶ 

No matter what you do, you can't get the lens to retract.

Reboot the camera ¶ 

Take out the battery and wait five seconds. Then, put battery back in camera. Turn it on and see if it retracts. To see how to take out the battery you can follow Battery Guide.

Clear debris ¶ 

If there is debris in the camera lens, remove from lens by using a can of compressed air.

Is the lens broken? ¶ 

Click here for steps of how to replace the lens.

Can't save photos to SD card ¶ 

No matter what you do, you can't get your pictures to save.

Is the SD card in the camera? ¶ 

Verify the SD card is inserted the correct way into the camera. In order to find where the SD card is located, follow these steps here!

Won’t write to the SD card ¶ 

Check to see if the switch on the SD card is set to "don’t write on" or "lock." If so, unlock the SD card.

Sound won’t play during video mode ¶ 

No matter what you do, you can't get the sound to play.

Camera settings ¶ 

Check the settings to verify the sound is turned on.

Replace speaker ¶ 

The speaker may be broken, if so, replace the speaker.

3 Comments

My Casio digital camera Exilim EX-S100 wont power on with Memory Card-SD inside

After removing the SD-Card from the slot the camera will power on. Try to find the motive

Thanks: John

janjanek - Reply

I have the same problem when interting a 8Gb memory. I've tried 2 of these.

John C - Reply

Anybody any ideas?

John C - Reply

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