Canon Pixma MP480 Troubleshooting
- Printer will not turn on
- Printer does not print
- Print or scan quality is bad
- Printer always jams paper
- LCD screen is blank
- The front data port (USB and memory card reader) won't work
Printer will not turn on ¶
When the power button is pressed, the printer does not turn on.
Printer is not plugged into wall outlet ¶
Make sure the printer's power cable is plugged into a wall outlet as well as the back of the printer.
Bad wall outlet ¶
Plug the printer in a different wall outlet.
Printer needs to be reset ¶
Unplug the printer from the wall outlet for 3 minutes, then plug it back in.
Bad motherboard ¶
The motherboard needs to be replaced. Refer to the motherboard installation guide.
Bad power supply ¶
The power supply needs to be replaced.
Printer does not print ¶
When a print command is sent, the printer does not print.
Printer not plugged into computer ¶
Make sure the USB cable is plugged into the computer as well as the back of the printer.
Printer is out of paper ¶
Make sure there is paper in the paper feeder of the printer.
Printer needs to be reset ¶
Unplug the printer from the wall outlet for 3 minutes, then, plug it back in.
Printer is out of ink ¶
Replace the current ink cartridge with a new one.
Ink cartridge is not installed properly ¶
Open the scanning unit cover and securely push down the ink cartridge locking cover until it clicks into place.
Printer driver not installed ¶
Go to the manufacturer's page here and download the latest driver for the device.
Print or scan quality is bad ¶
The printer prints and scans, but the result is not satisfactory.
Print quality settings are low ¶
Using the Menu button on the operator panel, change the print quality to a desired quality.
Ink blotching ¶
Open the scanning unit and remove the ink cartridges. Clean the bottom of the ink cartridges, then properly insert the ink cartridge back into place.
Printing wrong colors ¶
Using the Menu button on the operator panel, select cleaning.
Scanned images have undesired background ¶
Replace the scanner cover using the scanner cover installation guide.
Printer always jams paper ¶
No matter what you print, the printer keeps getting jammed.
Paper tray is overfilled ¶
Remove the paper above the load limit line.
Foreign objects in the rear tray or around the paper outlet slot ¶
Remove all unfamiliar objects from the printer.
Paper is too thick or thin ¶
Replace current paper with paper that is more than 17 lb / 64 gsm and less than 28 lb / 105 gsm.
Paper is curled in the paper tray ¶
Uncurl the paper, then load the paper back in the tray.
LCD screen is blank ¶
You cannot get the LCD screen to turn on.
Printer is not on ¶
Plug the printer into the wall outlet and turn the printer on.
LCD screen is in screensaver mode ¶
Press a button on the operation panel.
The buttons are broken ¶
Replace the buttons using the button installation guide.
The LCD screen is broken ¶
Replace the LCD screen using the LCD screen installation guide.
The front data port (USB and memory card reader) won't work ¶
When you plug in a flash drive or memory card reader, the printer does not recognize it
The flash drive or memory card is broken ¶
Try plugging your memory device into a computer to see if the computer recognizes it. If it does not your memory device is broken and you need a new memory device.
The flash drive is corrupted ¶
If you're computer recognizes the flash drive, but your printer does not, reformat the flash drive, or alternatively, replace the flash drive.
The memory device is stuck ¶
Unplug the memory device from the printer for 3 minutes, then, plug it back in.
The data port is broken ¶
Replace the data port using the data port installation guide.