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Canon EOS 60D Troubleshooting

Publicly Announced August 2010, Identified by the model number DS126281.

Camera won't turn on ¶ 

When attempting to use the camera it does not respond.

Dead Battery ¶ 

Remove battery from camera and plug it into wall charger. A light will turn on when the battery starts charging. Wait until battery is 100% charged, which is indicated by a green light, to remove.

Defective Battery ¶ 

After charging the battery to 100%, if it turns on but dies soon after, then it is a sign of a drained battery. Replace the weary battery with a new one.

Malfunctioning Charger ¶ 

If the battery is plugged into the charger and there is an orange light blinking rapidly, check the battery placement in the charger. If the battery is seated correctly in the charger yet it still blinks orange rapidly, you may need to replace the battery charger.

Malfunctioning On/off switch ¶ 

When moving the power switch from off to on, the camera is unresponsive. Play around with the switch by wiggling or moving the switch between on and off. After doing so, test to see if the camera is responsive. If the switch still does not work, repair will be needed.

Malfunctioning Battery Door Latch Switch ¶ 

This can also be a cause of the camera not turning on. It could also need to be replaced.

Pop up flash won’t lift ¶ 

Upon pressing the caption button with the flash selection on, the flash wont activate and remains stuck down.

Obstruction ¶ 

Check the pop up flash rail for any form of obstruction that could be blocking the flash. If any object is found, clear it out and try popping up the flash again.

Broken Flash Spring ¶ 

If no obstruction is found on the flash rail, the release spring may be broken. This will require repair or replacement of the spring assembly.

Receive an error 20 message ¶ 

When using the camera, it is unable to capture photos and an error 20 message shows up on the screen.

Front Lens Stuck ¶ 

Remove the front lens cover and check for a blocked or obstructed shutter. If obstruction is found, remove it so that the shutter can operate properly.

Offset Mirror ¶ 

After the front lens is removed, check to make sure if the mirror inside the camera is in the correct placement. If the mirror turns out to be offset, correct its placement by making sure no debris is stuck in the camera.

Rubber grips are falling off ¶ 

After constant use of the camera, the rubber grips wear and begin to come off.

Bad adhesive ¶ 

If the rubber grips on the camera begin to fall off, add new adhesive to the back of the grips to make sure it has proper adhesion.

Auto-focus won’t work ¶ 

When taking a photo, the auto-focus feature doesn’t seem to work properly.

Poor Connection ¶ 

When using Auto Focus and the lens does not respond, check the device connections. Remove the front lens to observe the gold pins on the bottom. Clean the pins for an accurate connection.

Broken Pins ¶ 

After removing the lens and checking the pins, if one or more of the pins appears to be bent, missing or broken, then the pin assembly will need replacement.

One Comment

The on /off switch seems to work fine, but the camera does not turn on, what now? I turned the camera off to charge the battery. After putting the battery back in, that's when the problem took place.

James Worsley - Reply

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