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Speaker Will Not Power On While Plugged In
My device is plugged in, but it will not power on.
Faulty Power Charging Base
Charging Contacts could be dirty, and need to be cleaned. Clean contacts located in upper corner of base and speaker with cotton swab soaked in rubbing alcohol. If this does not work, the charging base may be faulty and need to be replaced.
Faulty Power Adapter
Make sure charging cord is firmly plugged into wall and charging base. If the speaker does not turn on, try changing USB cord with one that is known to be in working condition. If the speaker still does not turn on, the AC adapter may be faulty and need to be replaced.
Speaker Will Not Power On with Battery
My Device will not power on when not plugged in to electrical outlet.
Battery Is Not Sufficiently Charged
To check the charge level, press and hold the power button and observe the battery indicator. If the battery indicator light flashes red, the battery may not have enough charge to power on. Plug in the base to the AC outlet and place the speaker on the base to charge the battery. Battery indicator will be yellow while charging, and will turn off when done.
Speaker Is in Battery Protection Mode
If the speaker is unplugged and unused for more than 14 days, it enters battery protection mode to preserve battery power. To reactivate the speaker, connect it to AC power. You can immediately use the system while the battery charges.
Faulty Battery
If the battery status light remains yellow after 10 hours of charging, the battery may need replacing.
Speaker Will Not Sync With Bluetooth
Speaker turns on, but will not connect to Bluetooth Device.
Device Out of Range
On average, the speaker will work within 30 feet of your paired Bluetooth device. Walls and construction materials can affect reception at times. Try moving closer to device to pair.
Too Many Devices Paired to Speaker
The speaker can only store 8 Bluetooth devices in its memory, and can only sync to two devices simultaneously. Make sure two devices aren’t currently synced to speaker. To clear device memory, press and hold Bluetooth button for approximately 10 seconds. The device will say “Bluetooth device list cleared” if successful. To pair new Bluetooth device, press and hold Bluetooth button until indicator light blinks blue. Then you can scan for the speaker from Bluetooth device.
Faulty Bluetooth Module
If the device is within range and Bluetooth list is not full, the Bluetooth module may be faulty and need to be replaced.
Buttons Not Responsive
Buttons do not respond to being pressed.
Faulty Button Board
If buttons on device do not work, but certain device functions, like volume control, work when controlled by audio device, button board may be faulty and need to be replaced.
Distorted/No Sound Coming Out of Speaker
My speaker will not produce a proper sound.
Device Not Connected Properly
Make sure speaker is properly connected to audio device. To pair new Bluetooth device, press and hold Bluetooth button until indicator light blinks blue. Then you can scan for the speaker from Bluetooth device.
Speaker or Audio Device Muted
Make sure speaker and audio device are not muted. Attempt to turn up audio on both the speaker and audio device.
Faulty Speakers
If audio is playing but sounds distorted, make sure speakers are not being obstructed. If speakers are free of obstructions, speakers may be “blown” and need replacement.
Team
Texas Tech, Team 19-2, Rauch Fall 2015 Member of Texas Tech, Team 19-2, Rauch Fall 2015
TTU-RAUCH-F15S19G2
5 Members
1 Guide authored
38 Comments
Speaker is charged but will not turn on. When it is on charge there is a red light on the on/off button
pobelo - Reply
I've got the same problem, any idea how to fix it?
adeavgal -
I have the same problem the anyone knows how to fix it
Reno Alzaga -
I have a same problem. Anyone help plsss
Osman ALTINTOP -
Me too have a same problem.. When it is on charge there is a red light on the on/off button
zahir6 - Reply
Connection unsuccessful. Error message" Make sure Bose Mini II Soundlink is turned on and in range. It is on and says ready to pair. What can I do?
Robert Ekblom - Reply
I connected to my device after clearing my Bluetooth list. Thank you very much!!!
Vergil Clark - Reply
My speaker will not turn off and continually gives out the battery low voice command-totally frustrating!!! You can't even turn off the voice command using the instructions.
Phillip - Reply
Battery light remains red. Goes out when unplugged from charger.
Bob Humphreys - Reply
Battery light remains static red. Goes out when unplugged. Battery will not charge.
Bob Humphreys - Reply
When I hold the Bluetooth button for 10 seconds, it makes a noise, but does not say “Bluetooth list cleared". Now the Bluetooth button is stuck flashing blue, even when I turn the speaker on and off and it won't connect to any of my devices
John Lennon - Reply
mine is doing the same
Nick Sanders -
The red light above the power button flickers quickly. The speaker doesn’t charge and cannot be used either plugged or unplugged
Kheemo69@gmail.com Knowles - Reply
The battery power light flashes red and doesn’t charge.
Kheemo69@gmail.com Knowles - Reply
Speaker makes an audible noise/tone when charging + plugged in via aux cable. The noise goes away if I unplug the charging dock or cable.
derek - Reply
Speaker stops playing music randomly while connected to my win10 laptop (lenovo y40 2730). It still shows as connected under bluetooth settings on my pc. Sometimes before stopping, the sound flickers , it is only 3 feet from my laptop. I have the latest bluetooth drivers and speaker firmware. Please help!
akali babbar - Reply
Hi im not sure if my soundlink mini 2 is not that loud even with a max volume how would i know if there is a problem is this normal?
Alec - Reply
Poor or no sound coming from Mini Bose 2
Claudius DelFiacco - Reply
I was able to reset the speaker by holding down Bluetooth button for 10seconds. Then I had to go into my phone settings then Bluetooth settings and “forget this device”. I then turned off then on Bluetooth again, on my phone, and my Bose speaker was able to reconnect.
h_bjean - Reply
My speaker says”ready to pair”. But it doesn’t. It was working fine until two days ago. Today, I found out all the pairs had been cleared and can’t pair it again.
kaorukojazz - Reply
The speakers don’t appear to be balanced. Not all of the vocals and instruments can be heard or are partially muted. I can play loud but cannot seem to get the proper speaker balance coming out of the device.
resull - Reply
My speaker is not charging, same problem before I brought it to bose authorized repair shop they said software problem. I dont know why? Now same problem not charging.
Frax Caunca - Reply
The speaker will not turn on even though its been plugged in by a bose adaptor for more than 10 hours. A yellow indicator flashes once when plugged in then doesn't respond. I've tried troubleshooting and updating but it would not respond to the computer. Trying the multifunction procedure right now. Fingers crossed the battery doesn't need replacing.
daniellee8688 - Reply
Did you solve it? I have the exact same issue
Per Johansson -
Hello all, my new soundlink mini 2s sound is terrible no depth of power,treble is non existant as is the bass. Is is me or is this how it is. Any help please Paul
Paul Smith - Reply
I just bought bose soundlink mini 2 SE ten days ago. This morning I found my soundlink mini 2 was unable to turn on with battery. It work when I plug it in power charger, but the sound is terrible.
Please help.
Meidian Prima - Reply
The first comment here is exactly my problem. My mini 2 has no charge. And when attached to the Bose charger it has a steady red light above the power button but still has no charge and will not charge. It has the latest update. I can’t reinstall the update because again the speaker has no charge. I’ve tried the two different resets. This is the third time this speaker has died for various reasons. With so many people with the same problem there must be someone who has found a solution. Ideas?
JEZ - Reply
When blue light comes on I try to pair and says unsuccessful on my phone blue light goes off. I’ve reset it but makes no difference.
Richard - Reply
button power, aux , and bluetooth…blinking yellow…
cannot be turned on..always blinking yellow of three button.
connect to laptop, not responds..
Rock 01092004 - Reply
I have a problem of not connected to Bluetooth. I tried to hold button for so many second but still result is same. No voice for listed clreaed and no sign for connection.
Jk Dawani - Reply
My Bose SoundLink Mini LLC speaker has terrible low range bass distortion.
any comments on how to adjust.
djswaintek - Reply
My mini 2 has been sitting a while in the cold in the garage. It won’t charge. When plugged in the charge power the red light comes on and that’s all. If I hold the multi function button for 10 seconds it flashes yellow. If I unplug it, then back in it goes red again….
any suggestions please?
Bryan ward - Reply
Can anyone fix it I get a orange light with an intermitting beep nothing else
Louis Jacks - Reply
was having an issue where that bluetooth totes quit connecting - Forgot it from my phone, no good - cleared the memory list on the speaker to no avail - fully reset the speaker by powering on & then holding down the power button til it stated “pick a language..” & then had no prob for phone to recognize & reconnected easy peasy - mine is many yrs old & i thought perhaps was a bad bluetooth in the speaker ‘cause would not connect w/ anything else either … i think it got confused one day when turned on & it didnt know which device to go to (wife’s cpu or my phone) while both were in operation simultaneously … anyway, hope this helps
james davison - Reply
redlight continues to flash even after doing updates it worked for about 2 hours after software updates but went back to a red flashing light.
what else should i do besides buying a new device?.
Mercedes Padron Dash - Reply
Checking to see if I could send it back I did all the troubleshooting and it will not charge
Tommy Mcvean - Reply
my Bose mini would break up got worse and worse. Now no sound at all
Mary, Ed Goski - Reply
my sound on and off to my speaker ...how can i fix this please
cherian tapilot - Reply