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Blu Studio 6.0 HD Troubleshooting

Released April 2014, Also known as BLU D650

Device Guides

Blu Studio won't turn on ¶ 

No matter what you do, you can't get your Blu Studio to turn on.

Drained/bad battery ¶ 

If your Blu Studio won't turn on at all it's most likely because the battery is drained or bad.

Click Blu Studio HD 6.0 Battery Replacement for a guide on how to change your battery.

Bad display ¶ 

It is possible that it appears nothing is happening because the display is bad. If it seems like the device powers on but nothing is happening, i.e. it vibrates or makes sounds, it is possible the display is bad and must be replaced.

Bad motherboard ¶ 

If your devices seems to turn on but nothing is happening, i.e. the screen powers on but stays black, it is because the motherboard is bad. You can purchase motherboards for your phone here:

Blu Studio is Unresponsive ¶ 

The Blu Studio's touch screen or buttons do not respond

Blu Studio is Off ¶ 

Check to make sure the Blu Studio is on by holding down the power button for 5 seconds and wait, if the phone is still unresponsive continue reading.

Battery is Dead ¶ 

The battery may have lost its charge, if so proceed to use the included charge and a working outlet. If the phone does not respond then the battery is dead and a new one must be purchased, see Blu Studio HD 6.0 Battery Replacement on how to replace the battery.

Water Damage ¶ 

Following the Battery replacement guide safely remove the back panel and battery housing of the Blu Studio and check the white square on the top of the battery. If the square is not white but pink then the phone has water damage, see the section on water damage below.

Broken Touch Screen ¶ 

If the Blu Studio's display is active but unresponsive to touch then restart the phone. If the screen is still unresponsive then the screen may need replacement. After purchasing a new screen follow the (Needs guide) on replacing the screen safely.

Memory Card Problems ¶ 

Blu Studio does not save or read data.

Here is a guide on how to switch your MicroSD Card: Blu Studio HD 6.0 MicroSD Card Replacement

Memory card is absent ¶ 

Remove the case following Back panel assembly guide and check to see if a memory card is inside the phone, if not then find and insert one. Memory cards for the Blu Studio can be purchased at www.amazon.com.

Install the memory card using this guide : Blu Studio HD 6.0 MicroSD Card Replacement

Memory Card is inserted incorrectly ¶ 

Safely remove the memory card making sure no obstructions such as dust or damage exist, if none exist reinsert the card:

Blu Studio HD 6.0 MicroSD Card Replacement

Memory Full errors ¶ 

Either delete media such as videos and/or pictures to clear up space, or purchase a larger memory card (64 GB>32 GB>16 GB). Note: The Blu Studio can only hold up to a 64 GB micro SD memory card.

Memory Card is broken ¶ 

If a second memory card is on hand test the phone to see if the phone can recognize the 2nd card. If the 2nd card is recognized then the 1st card may be broken and a replacement must be purchased. If the phone does not recognize the 2nd card then the phones reader is broken and must be repaired at the store.

Broken Case ¶ 

Replacement ¶ 

If the case is broken or cracked then a replacement must be purchased and attached by safely following the Back panel disassembling guide. Note: The Blu Studio only has a rear case panel.

Water Damage ¶ 

Blu Studio has been in contact with water over a period of time.

If you think your Blu Studio is water damaged, then check the rectangular white sponge on the back of the battery. To remove the battery, follow the Battery replacement guide. You will see a white or pink/red rectangle. If the rectangle is white then that battery is not water damaged. If the rectangle is pink or red then your battery and likely the rest of the phone is water damaged. If you believe the battery to be the only part water damaged, then purchase a new battery before attempting to replace the phone.

If phone is not working, then here is a technique used by many. Soak your phone in 99% Isopropyl alcohol for about two hours. Once you have done that, put your phone in a bag of uncooked rice for a few hours. In this stage the rice will absorb all the moisture and hopefully restore your phone. If your phone is not fixed then your phone should be taken to a local store for evaluation.

42 Comments

Very little is dedicated on how to move an application from opening screen...if you touch and hold you see "remove" at the top you must touch this quickly...and the app is moved the next app pages..if you touch and hold there, an uninstall window opens for a moment...touch u install quickly...app I think, is gone

Rap - Reply

Also....very limited in phone protective cases...so if you are into style or want a case to match you either color or you drop your phone a lot...forget it...nada

Rap - Reply

How do I turn on hidden menu in blu 6.0hd lte

Dawodu Sanmi - Reply

with power off hold down home then up volume and power till screen starts then release power and hold till reset menu comes up

camaroangel1999 -

my blu 6.0 is stuck on the white blu screen and won't go past it. I did get the hidden menu up and did a factory reset but still the same. it will only power off if I remove the battery. was trying to do the hidden menu once and it came on perfect and everything worked then I had to replace my sd card and sim and now doing the same not booting past the blu screen. Done 3 factory resets then reboot and still gets stuck there.

camaroangel1999 -

The android stopped, but then alarm keep on snoozing and the screen is black, what I do with, my was damage? blu studio 6.0 hd

rhiagura - Reply

I bought me a blu studio 6 HD last month and it just went off and i try turning it on and it says no command, it cant boot to the home screen

Idannorbert - Reply

Did you ever get it fixed?

shawn noelle -

Upgraded Blu studio to lollipop. Tried to upgrade again it said system damaged wireless upgrade disabled. How can I fix this

Penny - Reply

i have the same problem on my BLU STUDIO G HD

Loundz Unruly -

MY BLU STUDIO 6.0 HD DISPLAYS CHINEESE SYMBOLS AND WONT RESPOND TO ANYTHING WONT TURN OFF . langett@yahoo.com

LARRY - Reply

I was using my blu studio 6.0 and all of a sudden the screen started blinking bright to dim any suggestions to what's happen and how may I get it fix

my phone is only 3 months old

Shemie Williams - Reply

My callers are unable to hear me but I can hear them very well. I tried turning my phone off and back on as well as re-booting it but got the same results.Could you please help me to regain normalcy?

tonypop - Reply

The same thing is happening to me and I have no clue what happened. I can not even locate a 'mute' button I may have hit! Did you happen to get any replies to your original post?

Bluuser -

Did you get your phone fixed or figure out the problem. Mine is doing the same thing

Venissa Adams -

U need to replace the speaker

Gary Walker -

I got this phone for 3weeks and its not charging right I have to hold it while I push in & up it's 6.0hd is there any warranty on it because the store will not help me the guy says that what happens when you buy a cheap phone thank you

Serge - Reply

Cheap dealer is more likely... How about BBB?

Harold Clements -

I have a Blu phone the blu screen shows up but i can't get the menu to come on

mary martin - Reply

I had the same thing happen and I fixed it by 1. go to settings. 2. select power saving 3. turn off custom power saving. I hope this helps.

joskib -

can anyone tell me why my phone will no longer hook up to mt wireless router. All my other things do, computers and kindle.

sewido - Reply

my blu phone keeps turning off and off randomly and its getting annoying its been happening for like 2 weeks now i hate having to keep looking at it to see if its turning off and on please help

alliyah figueroa - Reply

I have a blu window Jr lxte when I power it on a blue screen comes on with a smile face what us wrong

Anthony - Reply

Unable to send text photos or receive on my Blu 6.0 Studio XL . Amyone know how to fix?

roberx2279 - Reply

My Blu Studio 6.0 (running Android 5.0.2) switches off my network signal when 3G only is selected....I like the phone but my browsing experience has been nothing but appauling pls help

Ekene Igwebuike - Reply

My blue 6.0 is not reading my sim card since I update the phone

Shontelle Roberts - Reply

Same here. I updated it yesterday and it refused to read my SIM card. Had to factory reset the phone. Oh notice after that supposed update you have a bunch of new video games downloaded on your phone also. Personally I think it was a virus because it locked me out of everything related to my carrier, then when I factory reset it allows the reading of my SIM card to make calls, but blocks my WIFI connection for data usage. Phone is screwed.

coreyspr89 -

My phone is screwed also. After hours finally got it to where I can make calls but that's it! Had to do a factory reset lost everything. Phone will not let me search, sign into any email or Google etc. Calls only!!!! Called Blu and all they can say is tech support is working on a fix just keep checking on a new update every few days. Total BS!!

Steve -

Just call you son and see if he can fix it.

YourSon -

I clicked on an Update. Did this last night. I can't get off the WHITE SCREEN! WTF? The last time Only took minutes...

robertnb1977 - Reply

My phone says I have I insufficient memory to install an app,when, in fact, I have WAY more than enough. How can I convince my phone of that?

tfsl933 - Reply

Does anyone know how to refresh a studio 6 BLU phone. Not a factory reset. Or in the alternative my problem is I can't send photos from my phone on messenger. I can with Facebook but not messenger.

Kitloutim - Reply

When making calls , I can hear the person receiving the call but they can't hear me. Someone please help! ASAP!

Venissa Adams - Reply

Your speaker is bad...u need to replace it...i had the same issue

Gary Walker -

My BLU phone's sound isn't working. I can't hear anything when the volume is all the way up. Please. Help

Kathleen Z - Reply

Replace the speaker...these phones have speaker issues

Gary Walker -

How do I change my email password on my blu studio 6.0 HD now that I've changed it on my computer?

jolypo04 - Reply

Help please!

jolypo04 - Reply

I have a Blu Bold Like Us. It's quite new; I've only had it for two or three months. It has worked fine until today, when it suddenly had this broken, black and white screen with some flickering. I can somewhat see my home screen, but everything is distorted. I tried taking off the battery and turning it on and off, but nothing changed, even after repeating many times. I don't know what to do, I don't even know if this is a problem with the battery, the screen, or a virus. It'd be great to receive some advice. I really don't want to have to purchase a new phone, since, as I said before, this is still a new phone.

Mariel Francisco - Reply

why is my phone keep saying setting is not responding?? Do you want to close it?

Miss Murphy - Reply

Please help what do I need to do

Miss Murphy - Reply

My phone will power off when I try to make a call,or even try to take a pic.It will go from 100% to 23% in a few mins...any suggestions?

Gary Walker - Reply

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