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Reduced Suction Power
Your cloth filter that leads into your dust bowl will collect debris and may cause resistance in suction power.
1. Removal of Debris from Dustbin
Your dust bin responsible for holding debris is full or clogged. To clean the bowl press the buttons in, on either side of the nozzle and pull the nozzle off. You can now empty the dust from the bowl.
2. Suction Seal
If you noticed reduced suction at the vacuum's nozzle and your filter is clean, this may be due to the suction seal located inside the nozzle could need replacing. Please see our guide on how to replace the suction seal.
Lower Battery Charge
Your battery has trouble holding a charge for long periods of time.
1. Reduced run time
A clogged filter can put more strain on the DC motor, causing it draw a larger amount of energy. This will greatly reduce the run time.
1.Filter Unit Needs to Be Replaced
Refuse left in the dust bin can produce odor causing bacteria, it is important to replace the filter every 6-9 months. Please see our guide on how to replace the filter unit.
**In order to ensure your filter is kept clean, it is recommended that every 6-9 months you replace the cloth filter. To clean the bowl press the buttons in, on either side of the nozzle and pull the nozzle off. You can now empty the dust from the bowl. To clean more thoroughly, you can detach the bowl via the bowl release button and remove the cloth filter. Twist the plastic filter that surrounds the cloth filter in a clockwise motion. The cloth filter can now be washed in soap and water, and dried before putting back into vacuum.
Vacuum Not Powering Up
Your vacuum shows no sign of powering on.
1. Faulty Power Switch Assembly
Sand and dust may become lodged in the gap between the power button and the barrel it is logged in. Simply clean this debris with a compressed air canister (commonly used to clean electronics such as keyboards). Please see our guide on how to replace the power switch assembly.
2. Dead Battery
The battery might be dead if your vacuum is not powering up. After charging the battery for half an hour try turning on the vacuum again.
3. Even after connecting the vacuum to the charger It will still not power on
The battery charger connects to the vacuum with a simple barrel jack. One downfall of this design is any build up on the contacts can prevent a successful charging cycle. To prevent this keep the charging port free of dust and other obstructions.
4. After cleaning contacts and charging battery the vacuum still does not turn on.
At this point it is best to replace the battery of the vacuum. You can order a battery from the Black and Decker official website. Please see our guide on how to replace the battery pack.
***If none of these suggestions present a solution to your problem, consult the device’s user manual for a more detailed list of possible issues. However if this still does not fix the problems you are experiencing contact the device manufacturer for more advice before attempting any self repairs.**