Problem 1: The drill will not start.
Possible causes: Battery pack is not installed properly.
Possible solutions: Check battery pack.
Charge battery pack.
Problem 2: Battery will not charge fully or at all.
Possible causes: The battery is corroded.
Possible solutions: Replace battery
Plug into working outlet.
Problem 3: Strong odor coming from inside of drill.
Possible causes: Buildup of dust inside the drill.
Possible solutions: Dismantle drill using appropriate screwdriver or other tools. Then, clean inside of drill carefully using specially designed brushes for maintenance.
Problem 4: The drill turns on, however the rotating drill head will not spin.
Possible causes: Buildup of debris of bearings.
Possible solutions: Carefully clean debris away from the bearings inside of the drill.
Problem 5: Loud rattling noise occurs while using the drill
Possible causes: loose screws, cogs, or ball bearings.
Possible solutions: Disassemble drill to check if the screws, cogs, and/or ball bearings are loose.