Student-Contributed Wiki

Student-Contributed Wiki

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Tablet Won't Power ON ¶ 

Tablet doesn't show any signs of responding or powering on.

The Battery Is Depleted ¶ 

Plug in the power cable that came with the tablet. If the tablet responds, it means the battery was depleted and needed a charge.

The Cord Is Broken ¶ 

If plugging the charging cable in did nothing, try another cable of the same type, voltage, and amperage. If the tablet responds the charging cable needs to be replaced.

Power Button Is Faulty ¶ 

The power button may have broken due to use. To replace this part follow This Guide.

The Battery Is Dead ¶ 

If the cord is not the issue, the battery may be dead and need to be replace. To replace the battery use This Guide.

Touchscreen Is Unresponsive/Erratic ¶ 

Touchscreen will NOT respond to most touches, or will indicate a touch was made when none occurred.

The Screen Is Dirty ¶ 

Clean the screen with a light cloth, microfiber if you have it. This will remove any oils or other obstructions on the screen.

Touch Diffuser is Faulty ¶ 

If the problem persists after cleaning, the touch diffuser may be faulty.

Screen Does Not Show Up ¶ 

There is no video showing on the tablet, or the video is distorted in some manner.

The Screen Is Dirty ¶ 

Clean the screen with a light cloth, microfiber if you have it. This will remove any oils or other obstructions on the screen.

LCD Is Faulty ¶ 

If the problems persist, the LCD Screen may be faulty.

SD Card Won’t Read ¶ 

An SD Card is inserted into slot, but the card isn't detected and/or read properly.

The SD Is Faulty ¶ 

The problem may lie in the SD Card. Try to have another card read via the tablet or try reading the card through another device to ensure that the tablet is not at fault.

The SD Card Slot Is Faulty ¶ 

If changing the card did not solve the problem, the reading slot itself may be the problem. To replace this part follow This Guide.

The Front/Rear Camera Doesn’t Work ¶ 

When attempting to take photos the camera will not capture the picture, or no picture feed appears when using the camera.

The Camera is Obscured ¶ 

Try cleaning the camera lens to be sure that there is no obstruction hindering photo capture.

The Camera is Damaged ¶ 

The camera is non-functional and therefore needs to be replaced. To do this follow Front Camera Guide/Rear Camera Guide.

Sound is too Low or Does not Work ¶ 

The volume is considerably lower or does not play back whatsoever.

Volume Settings are Low ¶ 

Check settings to confirm that volume is at preferred setting.

Turn Off Power Saver Mode ¶ 

Sometimes volume can be considerably softer in power saver mode.

Faulty Headphone Jack ¶ 

First, check your headphone set to be sure that is not the issue.

Faulty or distorted Speakers ¶ 

Test speakers on different applications (i.e. music player, phone call) and if the problem is consistent, reset the phone. If the speakers are indeed faulty, you may need to replace them using This Guide.

Microphone Doesn’t Pick Up Sound ¶ 

The Microphone does not pick up sound at all, or sound captured is perceived as lower than intended.

Check playback volume ¶ 

Make sure that the playback volume is at an adequate level to be sure the audio is playing correctly.

The Speakers Are Not Working ¶ 

Try playing the audio file on another device. If the file plays and audio plays properly this may mean the speakers on your MeMO Pad may be faulty.

The Microphone Is Faulty ¶ 

The Microphone itself may be faulty and need replacing.

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