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Asus Chromebook Flip C100P Troubleshooting

Battery Fails To Charge ¶ 

The Chromebook won't be able to turn on.

Faulty Power Adapter ¶ 

Make sure that your power adapter is plugged in, and check if the light on the adapter is on or not. If your adapter is plugged in and your light is off, your adapter is broken. Purchase a new one for replacement. See the replacement guide on how to switch out the battery.

Faulty Battery ¶ 

If your adapter is plugged in and the light is on. After couple time of charge, the battery is still low, then the battery is faulty.

Screen Is Broken ¶ 

The Screen of the Chromebook is broken

Broken Screen ¶ 

The Chromebook screen does not light up. See the [invalid guide link] on how to install a new screen.

Device Does not Connect To The Internet ¶ 

The Chromebook will not recognize your Wi-Fi.

Faulty Driver ¶ 

If other devices connect to your Wi-Fi but not your Chromebook,, search for "Asus C100P" to the official website to install the Internet driver.

Audio Does Not Work ¶ 

You have trouble listening to sounds on your computer.

Faulty Headphone ¶ 

Make sure that your headphone is on, If you hear sound from your own headphone , your Chromebook headphone maybe broken.

Faulty Driver ¶ 

If you can't hear any sound even with your own headphone, your audio driver may be faulty, go search "Asus C100P" to the official website and install the audio driver.

Keyboard/Keys Not Responding ¶ 

The keys on your Chromebook won't respond

Faulty keyboard ¶ 

If the entire keyboard won't respond, your keyboard's microcircuit may need to be replaced .See the [invalid guide link] on how to install a new keyboard.

Faulty Keys ¶ 

If there are only a couple of keys that don't work, pull them out using a key-pull and pull out the keys gently.


My chrome book won't turn on. We have had it 10 months. 6 mo late it did turn on? Once again now I let the power goes all the way down and it will not turn on again. I talk to a friend who is having the same problem. Both are asus chrome book 10.1" touch screen. Any suggestions?

Catherine Placek - Reply

My niece's brand new Chromebook flip appears to have an issue where she tries to start using it, she can log in and that's about all, if she tries to use it the screen will go to black then pop back won't run a program...any suggestions???

Christie Gustafson - Reply

Powerwash it and rell me what happens

Braydon Gibson -

When my battery hits 60% my Asus Chromebook Flip C100P just shuts off immediately. Then I have to plug the power back in and it starts working again.

Ellis Malave - Reply

I have same issue. Any assistance would be appreciated.

Steven -

Try to cold reboot (Power+Refrsh) or Powerwashing it.

Braydon Gibson -

I also have this same issue. :*(

Ryan Sawhill Aroha -

Any solution. Mine does this too. It went from 8+ battery life to maybe 2hrs. It’s just over 1 year old.

Raphael Kepinski -

I also experience random shutdown. The first time I experienced it was when I was working with external hard drive. since then, it shuts down when 1) it has 40~50% battery 2) it is playing 3d game 3) it is plugged with usb device which draws some power e.g. external hdd or cell phone. I suspect some defect in powering part.

Park Seongyong -

My ASUS C100P Chromebook touch screen is unresponsive. I was using it and it just quit responding. Tried hardware reset (Power+Refresh) and upon restart it worked for about thirty seconds and quit. Repeated attempts= unsuccessful. Moved on to PowerWash, again, unsuccessful. is it possible something inside became disconnected? Should I attempt tp open it up and look?

John - Reply

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