Alienware M15 Troubleshooting
This is a page for diagnosing common issues with the Alienware M15, and solutions that may solve these problems.
My Computer Battery Dies Fast
Your computer battery isn’t lasting long.
System Outdate
System updates are usually a good way to get rid of any bugs that are currently crashing your OS or applications.
Turn off Alien FX
Keyboard Alien FX lighting is an extra thing to consume your battery. To turn off press, FN + F12 on your keyboard.
Changing Modes
They are many settings you can change to get an extended battery life some are:
Power Mode: Turning on Battery saving mode.
Screen Brightness: lowering Screen brightness(Recommend contrast 75% - 80%).
Powering Off Before Packing
Turn off the computer battery before packing your laptop into its carrying case.
Battery Need To Be Replace(Worst case)
Most Alienware laptops batteries usually need to be replaced every 14 - 18 months follow this guide.
Hard Disk Drive Disappear
Your computer is no longer locating the hard drive.
Update Drive
Right-click on window’s Start button and locate Device Manager. When Device Manager window opens, locate the disk drive then right-click and select Update drive.
Scan for Hardware changes
Right-click on window Start button and locate Device Manager. When Device Manager window opens, Locate the disk driver then right-click and select Scan for hardware changes.
Reconnect hard disk drive
Sometimes hard drives do come loose. So, opening the computer and checking that the hard disk drive is properly connected.
Hard Drive Needs To Be Replace(Worst case)
Most hard drives usually need to be replaced every 3 - 4 years follow this guide.
Running out of Space
Your computer no longer has enough space.
Uninstall Applications
Deleting applications that are no longer in use can help free up some memory.
Use Disk Cleanup
Disk clean up program can be used to delete temporary files and system files. In the window search bar, type disk cleanup. After opening the application, select which drive you want to clean up.
Mounting SSD
Allows users to access another drive from a folder.
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