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Acer Aspire V3-571G-9686 Troubleshooting
Having trouble with your Acer Aspire V3-571G-9686? Take a look at this troubleshooting page for help diagnosing your device.
Laptop fails to charge
You've plugged in the charger and your laptop will not charge.
Bad power adapter
Inspect your power adapter for any damages. If there are no visual damages to your
power cord and your laptop still fails to charge, try plugging your power cord into other
functioning laptop to determine if the issue lies within your laptop or the power cord.
It is possible that your outlet power may not be working, try plugging your power cord
into a different wall outlet.
At this point, you have determined that there aren’t many problems with your power cord
or wall outlet, and there must be an issue with your laptop battery.
Sometimes dust, grease, and other particles can build up inside of your computer
preventing components from doing their job. A quick fix would be to unplug any cords
connected into your laptop, power down your laptop, remove the battery, make sure it’s
free from any dust, reinsert it, then power back on your laptop. If this does not work for
you, your last resort would be to replace your old battery with a new one.
If your laptop frequently overheats and/or is currently overheating, it is best advised to
wait until your laptop has completely cooled down before trying to charge it. Increased
temperatures in computers may cause the battery sensor to misinterpret the battery is
fully charged or missing.
Laptop screen is blank
Your laptop is charged but the screen is completely blank.
There could be an issue with your screen. Connect the laptop to an external monitor by
plugging in the cable for the VGA external port on the left side of your laptop. Us the F1
and F5 keys to switch your view from your screen to the external monitor. If the problem
persists you likely have an issue with the GPU wiring.
There could be an issue with your battery. Even though you have had it plugged in the
battery could be broken and not receiving a charge. Try turning on the laptop to see if it
makes any noises, to indicate if the laptop is charging or not. If It is making noise that
means there is most likely an issue with the screen or wiring to the screen. If the laptop
doesn't make noise there is most likely an issue with the battery.
Bad graphic drivers
The graphics card in your laptop is responsible for displaying images on your screen.
Without a working graphics card your screen will be blank so try replacing it or checking
to see if it has been damaged.
Your laptop is constantly hot and overheating.
There may be dust build up in the fan, the fan provides cooling to the CPU and
graphics card. Try taking the back off of the laptop and cleaning the fan, which is
best done using compressed air.
You can purchase a laptop cooler online which is often cheaper than completely
replacing the fan. This is a small device that blows air into the laptop and
functions as the laptops fan.
No bootable device
Your laptop is not booting into windows and says there was no bootable device found.
There could be an issue with your boot order. Your laptop might be trying to boot a
different drive that does not have Windows on it. The simplest fix for this error is to
make sure your computer’s boot order correctly lists your hard drive as the first option.
Restart your computer and hold down F2 to access your BIOS menu. Go to the boot tab
and change the boot order so that the hard drive is first. Make sure to save your settings
and restart your computer. If the problem persists, you likely have a problem with the
Bad hard drive
If your laptop says at startup that there is no bootable device then there is an issue with
the hard drive. Try taking out the hard drive, clean out any dust with a vacuum and put it
back in and reboot the laptop. If the problem persists, you likely have an issue with the
hard drive and need it replaced.
USB port is not working
The USB on your laptop is not working properly.
USB ports can often get filled with dirt or dust which can damage them and cause them
to not register devices. Avoid blowing into them because you could blow dust into the
computer and cause damage to other parts. Instead, take a vacuum and try to vacuum dust
out of the USB ports. Also check to make sure there is nothing stuck inside the usb ports.
Do not stick anything inside the USB ports, instead check them with a flashlight.
USB host controllers issues
The USB host controller is what connects the device that you are plugging into the USB
port to the computer to transfer data and information. If your laptop is not registering a
device plugged into the USB port and there is nothing stuck inside, it is likely that you
have an issue with you host controllers. Either replace the host controllers or bring your
laptop somewhere to have them repaired.