Student-Contributed Wiki

Student-Contributed Wiki

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Black Screen ¶ 

The screen laptop is completely black. You can't see what is being displayed

Driver Malfunction ¶ 

First step, plug VGA cable on the laptop and and monitor.

Once you see image in the monitor open the browser and

enter this link "http://www.acer.com/ac/en/US/content/dri...

look for the row that says "category: VGA, description: VGA Driver

and click download. Once the download is done, double click on the

driver and follow the instruction. When the installation is done turn off

the computer remove the VGA cable and open the computer again.

Hardware Malfunction ¶ 

If the screen is cracked or there is no sign of functionality, the screen needs to be replaced to a new one.

Operating system missing ¶ 

When the laptop is booted up it prompts you with a screen saying the operating system is missing.

Bad connection with hard disk ¶ 

You will have to follow the tutorial how to remove the hard disk. Once you remove the hard disk use WD-40 cleaner spray to clean the cable head and the hard disk. When finished put back the hard disk.

Missing file of the operating system ¶ 

Have a flash drive or CD with windows 7 installation on it(make sure there is only windows file on the flash drive). Turn off the laptop and plug the flash drive or insert CD in it. press the power button to open it and press and old F2 until you enter the Bios mode where you will have to tell the computer to boot from CD or flash drive depending on which option you chose. Once you are in the Bios mode go to tab "Boot". If you chose to use CD select CD-ROM Drive and if you chose to use flash drive select Removable Devices. Once you are done selecting press F10 to save and exit the bios mode. Once you exit the bios mode you will have to follow the instruction displayed on the screen for installation of the windows.

Hard disk failure ¶ 

Press the power button to open the laptop. Once the laptop is on get close to it and put your ear close to the keyboard. If you hear a continuous click sound inside the computer, you will have to follow the guide how to change hard disk.

Computer does not hold charge ¶ 

When you plug in the computer the computer does not charge.

Power cord bad connection ¶ 

Inspect every part of the cable that goes from the charger to laptop if you see any sign of damage you might need to change the cable. If possible try using the cable on another computer that is known to work. If the cable does not work on that computer the cable is broken and you will need to purchase a new one.

Charger overheating ¶ 

Put your hands close to the charger, make sure not to touch it. If the charger hot, unplug the charger from the wall and laptop and let it cooldown.

Battery broken ¶ 

If you smell that something is burned or the battery broken you will have to replace that battery with new one.

Trackpad not functioning ¶ 

When you try using the trackpad it either does not respond or responds badly.

Corrupt operating system files ¶ 

If the file that is responsible for trackpad is corrupted or missing, the trackpad will not work so you will have to follow the following instruction:

Have a flash drive or CD with Windows 7 installation on it(make sure there is only windows file on the flash drive). Turn off the laptop and plug the flash drive or insert CD in it. Press the power button to open it and press and old F2 until you enter the Bios mode where you will have to tell the computer to boot from CD or flash drive depending on which option you chose. Once you are in the Bios mode go to tab "Boot". If you chose to use CD select CD-ROM Drive and if you chose to use flash drive select Removable Devices. Once you are done selecting press F10 to save and exit the bios mode. Once you exit the bios mode you will have to follow the instruction displayed on the screen for installation of the Windows.

Trackpad’s driver missing ¶ 

Open the browser and enter the following link http://www.acer.com/ac/en/US/content/dri.... Look for the row that says "category: TouchPad, description: Synaptics and click download. Once download is done, double click on the driver and follow the instruction. When the installation is done turn off and open it again.

Defective hardware ¶ 

If non of the above solution did work. You will have to replace the trackpad with new one make sure the new one compatible with your laptop laptop.

No Sound ¶ 

When you try to play sound no sound comes out of the speakers.

Driver missing ¶ 

Open the browser and enter the following link http://www.acer.com/ac/en/US/content/dri.... Look for the row that says "category: audio, description: Audio Driver and click download. Once download is done, double click on the driver and follow the instruction. When the installation is done turn off and open it again.

Operating system file corrupt ¶ 

If the file that is responsible for sound is corrupter or missing, the speakers will not work properly so you will have to follow the following instruction:

Have a flash drive or CD with windows 7 installation on it(make sure there is only windows file on the flash drive). Turn off the laptop and plug the flash drive or insert CD in it. Press the power button to open it and press and old F2 until you enter the Bios mode where you will have to tell the computer to boot from CD or flash drive depending on which option you chose. Once you are in the Bios mode go to tab "Boot". If you chose to use CD select CD-ROM Drive and if you chose to use flash drive select Removable Devices. Once you are done selecting press F10 to save and exit the bios mode. Once you exit the bios mode you will have to follow the instruction displayed on the screen for installation of the windows.

Hardware failure ¶ 

If your speakers are broken or if non of the above did help, it is most likely that your speakers are not working anymore and you will have to change to new speakers.

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