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ASUS A53E-ES92 Troubleshooting

Model Number: A53E-ES92

Laptop will not start

The laptop is not responding or showing any signs of powering on.

Faulty Power Adaptor

Make sure that the laptop is powered by ensuring that the power adaptor is plugged in. If the charge light does not turn on when it is plugged in, the adaptor is faulty. In this case, replace the power adaptor.

Faulty Battery

Make sure your battery is charged. If the laptop only turns on when your power adaptor is plugged in, your battery is faulty. Replace it with this guide.

Power button malfunction

If your laptop is fully charged but will not power on, your power button may be defective. Replace the power button.

Not enough or bad RAM

If you hear three beeps after pressing the power button, this means that your laptop RAM is disconnected or defective. In this case, replace the RAM using this guide.

Dead motherboard

If none of the above solutions solves the problem, this may mean that you have a defective motherboard. Replace the motherboard.

Mouse cursor not responding

Cursor may be unresponsive, moving at an uncomfortable speed or jumping spontaneously.

Cursor moving at an uncomfortable speed

If your cursor is moving too fast or too slow, check your mouse settings. The cursor speed can be changed in Control Panel → Mouse → Pointer Options.

Dirty trackpad

Dirt may accumulate on the trackpad after long periods of usage which may hinder the responsiveness of the trackpad. Moreover, dirt stuck on the trackpad may cause the cursor to jump around the screen. To clean, turn off your device and unplug the power adaptor to prevent electric shock. Then, gently wipe the trackpad with a slightly dampened cloth.

Faulty trackpad

If none of the above solutions solved the problem, you may have a faulty trackpad. Replace the trackpad.

DVD Drive not responding

When the DVD ejection button does not respond.

No power

Make sure that your laptop battery is charged or power adaptor is plugged in, and then try pressing the ejection button again.

Dirt blockage

Dirt may be trapped underneath the ejection button. To clean, turn off your device and unplug the power adaptor to prevent electric shock. Then, gently clean area with a slightly dampened cloth.

Faulty DVD Drive

If none of the above solutions solved the problem, you may have a faulty DVD drive. Replace the DVD drive with this guide.

WiFi Disconnects

''When your laptop does not connect to the WiFi, or has issues maintaining a steady connection."

No internet connection

Try turning it off and on again. If this problem persists, check if you currently have internet connection by using another device. If this does not fix it, turn off your modem, wait 10 seconds and turn it back on. If that does not fix it, call your service provider and ask them for assistance in resolving your internet connectivity issues.

Faulty Wifi Card

If none of the above solutions solved the problem, you may have a defective wifi card. For how to replace the wifi card, refer to this guide.

Blue Screen

When your laptop screen turns blue and you are unable to do anything.

Hard Drive Error

Try turning your laptop off and on again. If this issue persists, you may have a malfunctioning Hard Drive. Replace the hard drive using this guide.

Flickering Screen

When your laptop screen flickers occasionally or nonstop.

Incorrect Graphics Driver

If your screen looks fine physically but is flickering, search online to make sure you have the correct graphics drivers installed on your computer.

Physical Damage to Screen

Check your laptop screen carefully for any physical damage that may be affecting the display. Try turning the screen off and on again. If flickering appears on the same spot, your screen itself may be damaged and you should replace the screen.

Andy Li

Member since: 10/22/18

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UC Davis, Team S11-G7, Lore Fall 2018 Member of UC Davis, Team S11-G7, Lore Fall 2018

UCD-LORE-F18S11G7

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