Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

ASUS Zenbook UX303L Troubleshooting

Thin, light and powerful laptop with touchscreen features. Incredible sound and Wi-Fi capabilities is what everyone needs to have on the go.

Laptop won't turn on ¶ 

“My laptop won’t turn on”

Drained battery ¶ 

If your laptop does not turn on, it may not be charged.

Bad display ¶ 

If you cannot see the screen, the brightness might be low

Bad logic board ¶ 

If you cannot turn the laptop on, the board may not be connected properly

Bad trackpad ¶ 

“My trackpad is unresponsive”

Make sure the trackpad is enabled ¶ 

If your trackpad is not responding, you may have accidently disabled it

Trackpad may need to be calibrated ¶ 

If your trackpad is not working properly, it may have to be recalibrated

If all else fails, you may need to replace trackpad ¶ 

If the above solutions did not fix the problem, then the trackpad may be defective and may need to be replaced

Malfunctioning Keyboard ¶ 

“My ‘L’ key won’t work”

Make sure the keyboard cables are attached to the motherboard ¶ 

If your keys are not functioning properly, the wires may not be connected to the motherboard correctly

The keys may need to be cleaned ¶ 

If your keys are not functioning properly, use a keyboard air duster to remove particles from beneath the surface

No sound from speaker ¶ 

“I can’t hear the music out of my laptop”

Make sure you have not accidentally muted the sound option ¶ 

If you cannot hear any sounds, you may have accidentally muted the speakers

Make sure the speakers are clean and clear of any dust ¶ 

Sometimes dirty speakers have problems producing sounds so clean them to get rid of any problems

One Comment

Right hinge support broken.

After a search on google, it seems to be a common problem on Asus UX series : On sceen side, the hinge is screwed in plastic frame, and because of fatigue, the plastic will break.

When it happens, the screen cover case is the piece to change ($80-$90), and the hinge may be replaced too ($15-$20 each). Some lubricant may be required to ease hinge movements.

Now : How to replace cover case ? In my case I have a touchscreen, and the piece and manipulation are not the same.

oresias - Reply

View Statistics:

Past 24 Hours: 3

Past 7 Days: 16

Past 30 Days: 52

All Time: 1,449