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Student-Contributed Wiki

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PadFone X Station does not turn on ¶ 

Nothing shows up on the screen ¶ 

Battery Not Charged ¶ 

Charge your PadFone Station into a computer or power outlet.

Dead Battery ¶ 

If the PadFone Station doesn't charge then you might have a dead battery. Replace if necessary.

Bad Screen ¶ 

Check for any damages or crack as it might attribute to the screen not working. If the PadFone has a black screen but the sound is working then you might have a bad screen. The screen would have to be replaced if this happens.

PadFone X does not charge ¶ 

PadFone X does not charge when plugged in ¶ 

Bad cable connection ¶ 

Check the USB cable for damage or dirt, especially at the ends. Then, try using the wall charger as it provides greater power than the computer USB.

Broken charger or USB cord ¶ 

Try different chargers to see if you have a problem with your charger or cord.

Obstructed or bad dock connector ¶ 

Inspect the dock connector at the bottom of the PadFone for damage or dirt. Carefully, try cleaning the dock connector with a soft toothbrush or tooth pick. If the dock connector is broken, you will have to replace it.

PadFone X Station is Frozen or Unresponsive ¶ 

Phone Station has Frozen Up or Touchscreen is Unresponsive ¶ 

Try undocking and then redocking the phone. ¶ 

Remove the phone from the tablet and wait for the tablet to turn off. And then put back the phone and turn back on.

A Soft Reset may Solve the Problem. ¶ 

Steps to Perform a Soft Reset:

  1. Hold the power button down until the tablet turns off (about 10 seconds).
  2. Release the power button and the tablet will reboot.

If the Tablet is still Unresponsive, then their is an issue with the actual phone. ¶ 

''Please refer to the phone troubleshooting guide at

Audio Issues ¶ 

Little or no sound being broadcasted from the tablet ¶ 

Sound does not Transfer through Main Speaker ¶ 

If audio is not emitted from your PadFone’s Tablet speaker when it should such as watching a video, then verify that the volume is not turned down or on mute. To remedy this, go into settings. Select the option ‘Sound’ followed by ‘Volumes’. Check to ensure that all four volumes are off or on according to your preference.

If this does not solve the issue, try restarting the tablet and if that still doesn't work, then the phone itself. If the speaker was previously working, it is possible that a software update may have contributed to the problem. If it is not a software problem, the speaker should then be replaced.

Audio through Main Speaker Sounds Muffled and Distorted ¶ 

If the sound is not clear or the volume seems lower than normal, check the speaker for dust or dirt. Pockets are an excellent source of debris, which can build up on the speaker cover. Clean this using a cotton swab.

Audio Does Not Transmit through Headphones ¶ 

If the audio plays through the phone’s main speaker, but does not play through headphones, check to ensure the headphones are working properly by plugging them into another phone or device. Once the headphones are verified to be working correctly, go into settings and select the option ‘Sound’ followed by ‘Volumes’. Check to ensure that all four volumes are off or on according to your preference. If the headphones were working previously, then the issue could be related to a software update. However, if not, the problem likely lies within the headphone jack itself.

Spin the headphone plug to see if any sound returns. Afterwards, unplug the headphones and clean the phone’s headphone jack with either some compressed air or a cotton swab to clear out any debris that may have accumulated. If debris has made its way into this jack it could hinder the connection between the plug and the jack. If this does not resolve the matter, the headphone jack should be replaced.

One Comment

Mine being new sounds like the speaker in the phone and the tablet are busted.

bensonbrandon52 - Reply

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