Dave Naisuler

I had the same problem. Brought to the Apple Store, they ran a software diagnosis after hearing complaint (I also had problems w/ space bar being "dead" and the f&w keys not working intermittently), they found an additional problem w/ the right shift key linked to up arrow so they took it as it is under apple care ( thank goodness as it otherwise would have been out of warrantee). Receipt claimed $800 "flat fee" for parts (covered by warranty) and 100 for labor(also covered)? I'll write back when it is returned.... P.s. They said it was a good thing I didn't try to remove keys to clean, I gave them crap for issuing keyboards that were not user maintainable unlike every other keyboard on the planet, that just made him uncomfortable....

I'm not sure how much people need to worry about repairability of soldered and glued components, Just because we can't repair it on our living room floor doesn't mean it's not repairable. I've sent MBPs in to be repaired and gotten excellent service with a reasonable price. I am not interested in upgrades- for this price I am buying a machine that will last me a minimum of 4 years in terms of specs and reliability. I think a vast minority of people have failures with soldered on components, they are generally faster and more reliable.

I've never bought apple care before but I did this time since it is a major revision. A three year warranty on factory defects is worth $350, they will certainly attempt repair on much more than I ever would.

I might have the best of intentions but a spudger will generally not get me there: I'm all for DIY but anyone seriously griping about an inability to refurbish a computer with a *!&*^#% screwdriver can go get themselves a Babbage machine.

Just watch the coffee spills :/