I think at& t should man up and fix your phone for free! You pay a lot for a Apple they should back it. I did the next 30 month payments and finally have it paid off in June. My iPad sept. Looking forward to a almost 100 drop in my phone bill! Now this crap!!! Really
Someone ask! I purchased my iPhone 6s Plus for 1000 from at&t. Before I touched it, I purchased a otter defender case. I read where at&t said touch desease was due to dropping! Bullshit!! I am 56 I have never dropped it!! Looks brand new! Never dropped or abused any way! I have my original charger. I am going to clean it and try everyone’s advice. It really sucks! I had 40,000,000 on my heart of Vegas slots! I play every day. I would be spinning and my fingers were no where max buttons and it would light up and switch to max. It did it 3 times before I caught it light up by its self. It sucks. Hope I can fix it!!!!