Answer to: How do I transfer files to my computer?Transfer files to a computer by connecting the tablet to a computer with a micro USB cable, either the one provided in the purchased package or any used for a USB storage device. Boogie Board Owner's ManualBoogie Board Desktop Software
Answer to: Why is the device unresponsive?On the back of the device is a small reset button. Use a pin or small object to push the button. If that does not work, you might want to try the troubleshooting page.
Answer to: I've lost my stylus, what can I do?You can use any pointed object soft enough to not scratch the screen, like a pen cap or a fingernail. However, because of the stylus's internal components, you won't be able to save your images. Brookstone